Workato Developer

Key Responsibilities

1. Integration Design & Development

• Design and build Workato recipes integrating enterprise apps (SAP, Salesforce, Dynamics 365, ServiceNow, Shopify, and custom APIs)
• Develop end-to-end integration patterns: point-to-point, hub-and-spoke, publish-subscribe, and event-driven architectures
• Translate business process flows into maintainable Workato recipes with proper error handling and retry logic
• Build custom connectors using Workato's Connector SDK where off-the-shelf connectors are insufficient

2. API & Middleware Management

• Design and expose REST/SOAP API endpoints via Workato's API Platform for internal and partner consumption
• Implement API authentication patterns: OAuth 2.0, API key, JWT, and Basic Auth
• Manage API versioning, rate limiting, and throttling policies to protect downstream systems

3. Data Transformation & Orchestration

• Write complex data transformations using Workato's formula language, Ruby snippets, and JSON/XML manipulation
• Orchestrate multi-step workflows with conditional branching, loops, lookups, and parallel execution
• Ensure data integrity across integrations, handling deduplication, upsert logic, and conflict resolution
• Implement real-time and batch integration patterns based on business latency requirements

4. Monitoring, Reliability & Support

• Set up job monitoring, alerts, and dashboards to proactively detect integration failures
• Define and meet SLAs for integration uptime and data freshness across critical business flows
• Perform root-cause analysis on failed jobs and communicate resolution timelines to stakeholders
• Maintain integration runbooks and support on-call rotation for production incidents

5. Governance & Best Practices

• Maintain integration documentation: data flow diagrams, recipe inventories, and change logs
• Enforce naming conventions, recipe folder structures, and environment promotion standards (Dev → QA → Prod)
• Conduct peer recipe reviews and ensure alignment with integration best practices.

Required Skills & Experience

Core Workato Experience (Must Have)

• 4–8 years of hands-on Workato development with recipes in production environments
• Deep proficiency in recipe design, job concurrency, callable recipes, and recipe lifecycle management
• Experience with Workato's API Platform, including building, securing, and publishing APIs
• Hands-on use of Workato's Connector SDK (Ruby-based) for custom connectors
• Workato Automation Pro I & II certified preferred; Pro III or Workato Certified Consultant is a strong plus

Integration & Architecture Skills

• Strong understanding of enterprise integration patterns: messaging, routing, transformation, and orchestration
• Experience integrating ERP systems (SAP S/4HANA, Oracle, Dynamics 365) and CRM platforms (Salesforce, HubSpot)
• Proficiency with REST and SOAP APIs, Webhooks, EDI, and event-driven messaging (Kafka, SQS, or similar)
• Experience with file-based integrations via SFTP/FTP, S3, and SharePoint

Technical Foundations

• Working knowledge of SQL for data lookups, joins, and validation within integrations
• Familiarity with Ruby or Python for custom scripting within Workato formulas or SDK
• Understanding of cloud platforms (AWS, Azure, or GCP) and SaaS API paradigms
• Experience with Git-based version control for recipe export and change tracking