Corporate Counsel, Product & Privacy

Your role

As a Corporate Counsel, Product & Privacy, you'll be a trusted, largely independent legal advisor on how Dialpad's AI-powered products intersect with privacy, security, customer protection, and related regulatory obligations. You'll work closely with Product, Engineering, Security, Marketing, Sales, and Customer Success to embed legal judgment directly into how our products are designed, launched, and scaled. You'll help build the frameworks, playbooks, and guardrails that keep Dialpad a trustworthy, enterprise-ready AI platform, and find creative, practical solutions for novel legal questions where no template exists.

What you'll do

• AI governance & product counseling – Advise Product and Engineering on privacy-by-design and AI governance considerations across the product lifecycle. Help build and maintain legal frameworks covering AI training data, LLM data use, model governance, and compliance with the EU AI Act, US state AI laws, and FTC guidance.
• Global privacy & data protection – Support Dialpad's global privacy program (GDPR/UK GDPR, CCPA/CPRA, HIPAA, and biometric privacy laws including BIPA and relevant state voice/voiceprint statutes). Own day-to-day administration of the data subject access request program, maintain DPIAs and RoPAs, support cross-border transfer mechanisms (SCCs, UK IDTA, EU-US DPF), and serve as on-call counsel for data incidents, including breach response and required notifications.
• Telecom & regulatory coordination – Partner with Dialpad's Telecommunications & Regulatory Counsel on call-recording and consent issues that intersect with product features (transcription, AI notetaking, real-time coaching) and on CIPA/wiretap-adjacent product questions. Stay conversant in FCC/TCPA/911/USF fundamentals to spot issues early and route them to the right owner, without holding primary responsibility for telecom regulatory strategy.
• Security partnerships & certifications – Partner with Security and GRC on certifications (ISO 27001, SOC 2, PCI, HIPAA) and help design privacy-enhancing controls, including automated redaction, anonymization, and access governance.
• Commercial & marketing enablement – Support DPA and BAA negotiations, advise Sales on privacy- and product-related contract terms, and counsel Marketing on TCPA, CIPA, web tracking, consent signals, and digital advertising compliance.
• IP & legal operations – Participate in the Patent Review Board, support litigation holds and records-retention practices, contribute to internal policies, and help build resources that turn complex regulations into practical, usable guidance for the business.