Director of Sales Strategy

Sales Strategy & Growth

• Develop and execute Chowbus’ Sales and Commercial Strategy in partnership with senior leadership.
• Translate company goals into strategic priorities, business plans, and actionable initiatives.
• Identify growth opportunities across markets, customer segments, products, and sales channels.
• Develop recommendations around where to play, what to sell, who to target, and how to win.
• Partner with Sales Leadership to translate strategy into clear sales priorities and execution plans.
• Analyze sales performance, market trends, and customer insights to identify growth opportunities.
• Evaluate third-party products, platforms, and partnerships to identify opportunities that can accelerate revenue growth and improve customer value.
• Assess which products, services, customer segments, and partnerships should be prioritized based on market potential, customer demand, and revenue impact.

Product Growth & Pricing

• Identify product and feature opportunities based on customer needs, sales feedback, market trends, competitive intelligence, and revenue potential.
• Evaluate whether existing products, features, packaging, and pricing should be adjusted to better address market demand.
• Develop data-driven recommendations on pricing, packaging, product priorities, and commercialization strategy.
• Partner with Product and Sales leadership to translate market insights into product and pricing decisions.
• Assess the revenue impact and business case of new products, features, and commercial initiatives.

Market & Competitive Intelligence

• Conduct market research to identify industry trends, customer needs, competitive dynamics, and growth opportunities.
• Analyze competitors across restaurant technology, POS, payments, SaaS, and related markets.
• Research third-party products and solutions to assess customer value, market relevance, and commercial potential.
• Conduct customer and merchant research to validate strategic assumptions and identify opportunities.
• Translate market insights into actionable recommendations for Sales, Product, and leadership.
• Build a continuous market intelligence function to track rapidly changing customer needs, competitive dynamics, third-party solutions, pricing, and market trends.
• Consolidate and validate information from Sales, City Managers, customers, external partners, and other market sources to develop a reliable view of market conditions.
• Turn fragmented and sometimes incomplete market data into clear strategic insights and recommendations for leadership.
• Spend approximately 20% of your time in the market engaging with merchants, customers, sales teams, and industry stakeholders — conducting market visits and customer discovery to develop firsthand insights, and working directly with Sales to understand market challenges and validate strategic recommendations.

Cross-Functional Strategy & Leadership

• Partner closely with Sales, Product, Operations, Finance, and external partners to align strategic priorities.
• Influence cross-functional teams without direct authority and drive alignment around strategic recommendations.
• Lead clear, data-driven recommendations to senior leadership and help translate strategy into organizational priorities.