Fraud Risk Associate

Branch Overview:

Branch is a leading AI-powered lending fintech with 50M+ downloads across India and Africa. We use alternative data and machine learning to expand financial access for millions of people traditionally excluded from the formal financial system. Founded by the former CEO of Kiva.org and backed by leading investors including Andreessen Horowitz, Visa, and the IFC, Branch combines mission-driven impact with world-class technology and scale.

In India, Branch operates as a regulated digital lending institution and Middle Layer NBFC, building trusted and accessible financial products for millions of customers across the country. Our 250+ member India team is growing rapidly and works across technology, data science, risk, product, and operations to solve high-impact problems at scale.

Certified as a Great Place to Work in 2025, Branch offers the opportunity to build meaningful careers while shaping the future of inclusive fintech in one of the world's fastest-growing digital economies.

Responsibilities:

• Lead complex fraud investigations, identify root causes and analyse emerging fraud trends.
• Identify fraud control gaps across the personal loan lifecycle.
• Review and manage Show Cause Notices (SCNs), Reasoned Orders (ROs), customer responses, and case resolutions.
• Support RBI related fraud reporting including Fraud Monitoring Returns and FUAs as applicable.
• Ensure accurate and timely fraud data submissions and regulatory reporting.
• Analyse fraud incident data and prepare management reports, dashboards and actionable insights.
• Collaborate with cross functional teams to strengthen fraud risk controls.
• Support the Fraud Risk Lead in day-to-day activities, process improvements and key initiatives.
• Guide Associates, review investigation quality and provide knowledge sharing sessions and training.
• Maintain accurate fraud repositories, investigation records and reporting documentation.

Qualifications:

• 6–7 years of experience in fraud risk management, fraud investigations or anti-fraud operations, preferably in lending, fintech, or NBFCs.
• Strong understanding of fraud detection, investigation methodologies, and fraud prevention controls.
• Experience in regulatory fraud reporting, including FMRs and FUAs.
• Working knowledge of SQL queries and data analysis.
• Strong problem solving, communication and presentation skills.
• Ability to manage complex investigations, collaborate across teams and drive process improvements.

Benefits of Joining:

• Competitive salary and equity package
• Fast-paced, collaborative, and high-autonomy work culture
• Hybrid work setup designed for flexibility and work-life balance
• Fully paid group medical insurance and personal accident insurance
• Generous paid time off, plus company-declared public holidays
• Fully paid parental leave for fathers and non-birthing parents (12 weeks), in addition to 26 weeks of statutory maternity leave
• Monthly WFH stipend, along with a one-time home office setup budget
• $500 annual professional development budget
• Quarterly social meet-ups and sponsored monthly team lunches

We're looking for more than just qualifications -- if you're unsure that you meet the criteria but identify with our vision of providing equal opportunity to everyone to access financial services, please do not hesitate to apply!

Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law.