Technical Lead-Cloud & Infra Engg

Area(s) of responsibility

• Primary knowledge of the Backup tools is mandatory (e.g. VEEAM, Commvault, PPDM, Cloud backup).
• Secondary knowledge of the Storage is mandatory (e.g. NetApp, Dell Power etc.)
• Good understanding of storage architecture/zoning/capacity management/migration/DR.
• Expert in Veeam, Commvault backup architecture/flow including Storage Policy/Library/Media Agent/Upgrade/Failure-Troubleshooting etc.
• Knowledge on various backup types such are Cloud backup, File/Server Backup, Exchange archival, BareMetal Backup, Database Backup, Virtual Host Backup, and system restores.
• Resolution of backup/recovery service disruptions and implementation of preventative measures.
• Identify & perform backup environment system tuning
• Schedule management, Adhoc backup request execution, monitor all backups timely and able troubleshooting issue
• Perform routine disaster recovery scenarios
• Troubleshoot Replication errors
• Maintain backup policies and standards
• Maintain all equipment for backup environment to include servers, disk, and tape storage devices
• Performs continuous research and audits to ensure continuous and high levels of performance, security and availability of network and operating systems and peripheral devices.
• Vendor management
• Provide all tier operational support of storage environments, maintaining ownership and a deep technical knowledge
• Able to troubleshoot complex storage problems and provide cost effective, operationally supportable solutions that meet complex customer requirements and SLAs.
• Good understanding of storage and SAN switches

Must have detailed knowledge of RAID, SCSI, SAN, and NAS. Experience with iSCSI is a plus