Product Business Analyst

Role Purpose

The Product Business Analyst (PBA) is responsible for analysing customer, operational and construction-domain needs and translating them into clear, structured business and product requirements for Asite's CDE product.

The role focuses on eliciting, analysing, validating and documenting business requirements so that customer needs, operational processes, business rules and constraints are clearly understood by delivery teams. It applies Business Analyst discipline within a product environment, with emphasis on stakeholder alignment, process mapping, requirements quality, acceptance criteria, traceability and evidence-based clarification of business value.

A core expectation of the role is to apply Jobs To Be Done (JTBD), structured client discovery, and strong information management principles within the context of complex construction and infrastructure delivery. A deep understanding of the industry will be advantageous.

This role works directly with the Product Owner as the Business Analyst support for Asite's CDE product. The Product Owner retains strategic decision authority, roadmap ownership, value trade-offs and final prioritisation accountability.

Key Accountabilities

Product Analysis & Backlog Readiness

• Support the Product Owner by acting as the product analysis lead for assigned product areas, preparing evidence, requirements and recommendations for prioritisation decisions.
• Prepare, structure and refine backlog content in partnership with the Product Owner, including new product features, customer-requested enhancements, customer-raised bugs, regression defects and technical debt.
• Write clear, unambiguous user stories with meaningful acceptance criteria and success measures.
• Ensure backlog items are prepared so they can be reviewed, estimated and prioritised by the appropriate product and delivery leads.

Jobs To Be Done (JTBD) & Problem Definition

• Apply JTBD thinking to identify underlying customer problems, avoid solution-led decision making, and focus on outcomes rather than requests.
• Produce clear JTBD statements defining the job, desired outcome, and context and constraints.
• Use JTBD insights to support discovery themes, prioritisation evidence, and assessment of customer value and delivery readiness.

Client Discovery & Engagement

• Plan and run structured client discovery activities, including interviews, workshops, workflow walkthroughs, and pain-point and constraint analysis.
• Support Product Owner-led communication by preparing clear materials for product updates and discovery findings.
• Act as a product discovery and requirements contact for customers, capturing needs, clarifying value and managing expectations in alignment with Product Owner direction.
• Translate customer feedback into validated product needs and backlog candidates for Product Owner review.

Construction Industry Understanding

• Develop a strong understanding of construction and infrastructure project lifecycles, design, delivery and operational phases, and contractor, client, consultant and supply-chain perspectives.
• Understand the realities of construction environments, including programme pressure, commercial constraints, contractual obligations, and regulatory and assurance requirements.
• Ensure product requirements and recommendations are practical, usable, and grounded in construction workflows.

Information Management Principles & Standards

• Build a deep working understanding of information management (IM) principles, including information as a structured project asset, ownership, lifecycle and accountability, and data quality, traceability and auditability.
• Develop familiarity with ISO 19650 principles, Common Data Environment (CDE) concepts, and metadata, naming and classification.
• Ensure product features support compliant information workflows and reinforce information governance.
• Work with the Strategic Product Director and Product Owner to align requirements with the wider information and data strategy.

Delivery Coordination & Agile Working (Developing)

• Work with remote engineering teams operating in sprint-based and hybrid or Kanban-style delivery.
• Participate in and support backlog refinement, sprint planning, and reviews and demonstrations.
• Track delivery questions, dependencies and requirement clarifications that may affect delivery readiness, and escalate delivery issues early.
• Build practical understanding of Agile delivery principles, incremental value delivery, and prioritisation trade-off analysis without owning final decisions.

Cross-Product & Integration Awareness

• Develop awareness of product integrations, data flows across platforms, and inter-product dependencies.
• Identify potential integration impacts of new features and support consistency and reuse across products.

Governance, Reporting & Stakeholder Management

• Provide clear, structured updates on backlog readiness, requirements quality, delivery progress, requirement risks, assumptions and trade-off considerations.
• Prepare materials for product reviews, client sessions and internal governance forums.
• Work closely with the Product Owner for strategic alignment, escalation and decision authority, and with the Director of Product when required.