Functional Designer

Primary responsibilities:

• Take end-to-end responsibility for the design and implementation of Oracle C2M solutions, ensuring alignment with client business needs.
• Lead requirements gathering sessions, analyze business processes and document detailed Business Requirement Documents (BRDs).
• Develop comprehensive design documents and oversee system configuration across C2M modules, catering to both base and custom requirements.
• Provide expertise in functional areas such as Billing, Payments, and Credit & Collections (C&C) modules.
• Guide and mentor a team of 6-8 junior resources, providing technical and functional oversight without focusing on project management activities.
• Collaborate with cross-functional teams and clients during design phases, ensuring clear communication and successful delivery of solutions.
• Configure and customize Oracle C2M modules to meet project-specific requirements.
• Troubleshoot and resolve functional issues during system implementation and post-go-live support.
• Provide leadership in integrating Oracle C2M with other systems using middleware platforms such as OSB or SOA.
• Monitor and ensure the quality of deliverables, adhering to best practices and organizational standards.

Required Skills/Qualifications:

Must-Have Skills:

• 8+ years of experience in Oracle Utilities (Oracle Energy and Water)
• Strong functional knowledge of Oracle C2M (or CCB/MDM), with expertise in Billing, Payments, and C&C modules.
• Hands-on experience in implementation projects, including requirements gathering, BRD creation, and design documentation.
• Proven ability to configure Oracle C2M modules for both base and custom requirements.
• Experience mentoring and managing small functional/technical teams (6-8 members).
• Excellent communication skills, with experience working directly with clients and leading design phases.

Good-to-Have Skills:

• Knowledge of other Oracle Energy and Water applications.
• Experience with integrating Oracle Utilities products using middleware platforms such as OSB or SOA.
• Exposure to project management and reporting activities.