Executive Assistant

About You

• Minimum of 5+ years of C-level administrative experience in a high-tech, SaaS company in a fast-paced, innovative, always-changing environment
• Very strong technical competency, specifically with Google Suite and virtual meeting tools (like Zoom), as well as expense reporting, travel management, and purchasing tools
• Strong oral and written communication skills with the ability to communicate clearly and effectively with senior leaders and external partners at all levels
• The skillful execution of administrative activities, with high attention to detail, organization, and process
• Ability to efficiently and effectively multitask, prioritize incoming requests appropriately, and manage conflicting priorities while remaining adaptable to multiple demands
• Strong relationship management skills with ability to build a personal network throughout the company
• Ability to work independently, self-start, and self-motivate while maintaining a teamwork mentality and working very collaboratively with ability to offer suggestions and process improvements
• A high degree of discretion and strong commitment to confidentiality

Ideal Candidate Traits:

• Resourceful: Comfortable making judgment calls and only escalating with actionable items.
• Highly Organized: Natural instinct for rigor and owning ambiguous, detail-heavy problems.
• Direct Communicator: Raises capacity or bandwidth concerns before they impact the executive.
• Trustworthy: Exceptional handling of sensitive details and confidential communications.

What You'll Do

Core Responsibilities:

• Proactively anticipate the needs of the executive and take action accordingly
• Manage complex, high volume, constantly changing day to day priorities and schedules in such a way that the executive is able to prepare for and complete obligations in an organized and efficient way
• Partner with other executive assistants to ensure tight alignment and connectivity across the executive team
• Optimize for scale by proactively identifying ways to improve the current processes and approach
• Establish a good rapport internally and externally with board members, customers, partners, executives, suppliers, and employees while exhibiting the highest level of professionalism, courtesy, and diplomacy, developing trust, maintaining confidence, and protecting operations
• Organize internal and external on-site, virtual, and hybrid meetings across multiple time zones, including event, catering, facilities, and transportation management when needed
• Manage all aspects of executive travel, both international and domestic, ensuring a positive and productive door to door experience
• Manage administrative processes including subscriptions, memberships, external speaking opportunities, procurement, shipping, accounts payable, expense reporting, etc.
• Manage special projects as they arise including presentation preparation, supporting Zuora-wide initiatives, space planning, distribution list management, etc.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

Benefits may vary by location; details will be shared during the interview process