Operations Executive

Job Description:

We're looking for a talented Operations Executive - Dark Store Operations in Pune.

Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact. This is a high-pressure, zero-handholding, unstructured environment, where no task is beneath you if it moves the mission forward. We move fast, we set a high bar, and we’re not for everyone.

This is an in-person role at our dark store, and you must be based near Viman Nagar, Pune.

Role & responsibilities:

• Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Pune.
• Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
• Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
• Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
• Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
• Help create a rockstar culture amongst the team to scale to profitability.

Qualifications:

• 3-6 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies.
• Team management, stakeholder management, & independent decision-making experience are a must.
• Must have an owner's mindset. We are looking for owners, not employees.

Benefits:

• Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
• Annual company retreat.
• Growth Opportunities