D365 ERP Product Owner/Scrum Master

Product & Agile Skills:

• Product ownership / product management roles
• Backlog management and prioritization
• User story definition and acceptance criteria
• Roadmap planning and release management
• Agile delivery frameworks (Scrum, SAFe)
• Ability to translate business requirements for technology teams and stay involved in every phase of delivery

Functional Skills:

• Finance & Accounting processes
  • Retail Accounting and POS integration flows
  • Supply Chain and Order-to-Cash processes

Soft Skills:

• Executive stakeholder communication
• Strong analytical and problem-solving mindset
• Ability to operate in global, cross-functional teams

Nice to Have:

• Certifications in Microsoft Dynamics 365 (Finance / Supply Chain / Solution Architect)
• Experience in Retail industry transformation programs specializing in accounting
• Exposure to AI-driven insights / analytics within ERP
• Experience in multi-country / global rollouts

Responsibilities:

1. Product Ownership & Strategy

• Own the end-to-end product lifecycle for D365 F&O-based solutions
• Define and maintain product vision, roadmap, and value realization goals
• Prioritize features and backlog based on business value, ROI, and strategic alignment
• Act as the voice of the customer/business stakeholders

2. Business Engagement & Stakeholder Management

• Partner with business leaders (Finance, Retail, Supply Chain) to identify opportunities
• Drive workshops, requirement discussions, and solution validation sessions
• Manage stakeholder expectations and ensure alignment on priorities and delivery timelines

3. Agile Delivery & Sprint Management

• Own and manage product backlog, user stories, and acceptance criteria
• Lead sprint planning, backlog grooming, and review sessions
• Ensure timely delivery of sprints with focus on quality, velocity, and business value
• Work closely with Scrum Masters, developers, and QA teams

4. Retail Accounting Expertise

• Provide subject matter expertise on:
  • Retail financial flows (invoices, ledgers, sales, returns, discounts, promotions)
  • Revenue recognition and reconciliation
  • Inventory and cost accounting
  • Store-level financial operations
• Ensure D365 solutions align with retail accounting standards and compliance

Qualifications:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline preferred.

About Us:

At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises.