Sr Director, Operational Excellence, WSS
Charlotte, United States · Hybrid · Full-time
- Posted 2mo ago
- From Xylem’s careers page
- Location
- Charlotte, United States
- Work mode
- Hybrid
- Type
- Full-time
- Level
- Director
- Experience
- 10+ years
- Department
- Business Operations
This role is no longer on Xylem’s careers page. See 64 open roles
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About the role
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Core Responsibilities:
- Design and execute a comprehensive lean continuous improvement strategy for WSS aligned with the business segment's overall objectives and goals.
- Identify opportunities for process improvement across operational and transactional functions, such as supply chain, manufacturing, logistics, finance, and customer service.
- Apply lean methodologies and other process improvement techniques to analyze existing processes, identify root causes of inefficiencies, and develop solutions.
- Direct and oversee lean continuous improvement projects, ensuring effective project planning, execution, and monitoring.
- Lead and manage a team of global continuous improvement professionals, providing mentorship, guidance, and support.
- As a member of the global Operational Excellence leadership team, constantly seek and share best practices across all CI teams in all Xylem businesses.
- Serve on the business unit leadership team and communicate team accomplishments and achievement of CI productivity goals.
- Foster a culture of continuous improvement by promoting employee engagement, providing training opportunities, and recognizing and rewarding achievements.
Qualifications:
- 10+ years of business experience in a global industrial company with a well-established management system; experience in service businesses preferred
- Bachelor's Degree or equivalent experience in functional area of expertise
- Demonstrated success in leading significant change efforts across large organizations
- Proven lean continuous improvement expertise across both operational and transactional business areas
- Experience leading multiple, large projects across several geographies
- Ability to strategically partner with peers and leaders, and drive execution in the business
- Proficiency in coaching, people development and change management
- Subject matter expert for lean tools and methods (5S, value stream mapping continuous flow, material flow, strategy deployment, A3 thinking, problem solving, managing for daily improvement, etc.)
- Strong interpersonal, leadership, and executive communication skills
- Excellent overall business acumen and organizational savvy
- Propensity for identifying issues proactively, making decisions with incomplete information, and ability to manage ambiguity
- Ability to simplify and clarify complex and ambiguous problems
- Analytical and process thinking
- Ability to travel domestically and internationally ~50%
- Certifications: Lean Master, Black Belt and/or Master Black Belt preferred
- Languages: English fluency at a minimum
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed.
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About Xylem
Water technology and solutionsXylem provides water technology products and services for applications including drinking water, wastewater, industry and infrastructure.
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