Partner Growth Specialist

Roles and Responsibilities:

• Own a portfolio of partners who you will be responsible for driving growth and performance each quarter
• Use data to segment and prioritize partners by performance, activity level, and growth potential
• Identify and recommend partners for upgrade and certification pathways that will drive growth, influencing these partners to pursue these paths
• Build and run targeted campaigns to grow our strongest performing partners
• Track OTS (on time ship) and RMA (quality) trends and flag opportunities for improvement and own improvements with your partner cohort
• Rapidly resolve operational escalations related to partner performance.
• Leverage Snowflake, Claude and other tools to build/maintain Google Sheets models (pivot tables, VLOOKUPs, and similar) to keep partner data organized and actionable
• Use AI tools like Claude to speed up analysis, drafting, presentations and research
• Own communication with partners and internal stakeholders on performance and growth opportunities, include recommendations and next steps
• Travel to our partner sites (as required) to evaluate performance and provide bi-directional feedback.
• Serve as the voice of the Partner to improve our products and services.

What You Will Bring To Xometry:

• Bachelor's degree, 1 to 2 years of experience, exposure to manufacturing, supply chain, or a technical/engineering background a plus
• Strong analytical instincts. You like digging into data to find the story, not just reporting numbers
• Comfort with ambiguity. You can take a loosely defined problem and build a plan to tackle it
• Intellectually curious and AI forward. You're excited to use tools like Claude to work faster and smarter and you aren’t afraid to teach yourself
• Solid spreadsheet skills (Google Sheets or Excel), including pivot tables and VLOOKUPs; Experience with Claude and Snowflake is a plus, and we'll train on it
• A self-starter who takes ownership without needing every step mapped out
• Strong spoken and written communication. You can turn data into a clear story for both technical and non-technical audiences, you can make clear, direct asks of your partners.
• Experience or an interest in the manufacturing space including CNC, sheet metal, additive manufacturing, injection molding, or tube bending and cutting

The estimated base salary range for new hires into this role is $70,000 - $77,000 annually depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.