Enablement Manager

What You'll Do

• Establish brand and design consistency - own the voice, tone, and visual formatting for customer-facing materials, including proposals, contracts, project plans, attestations, and reports.
• Audit external deliverable quality - review templated and custom customer-facing content to ensure complete parity between what Workstreet sells, delivers, and communicates.
• Execute customer email marketing - drive light demand generation initiatives by managing asset creation and targeted email outreach for current customer accounts.
• Align cross-functional brand identity - partner with Sales, Marketing, and HR to ensure external assets, website copy, and internal communications strictly reflect Workstreet standards.
• Guide practical training programs - influence the design of role-relevant training curricula for customer-facing teams, tracking completion, certifications, and operational effectiveness.
• Embed operational guidance and SOPs - translate internal policy changes into actionable workflows, templates, and training materials while monitoring adherence across teams.
• Optimize operational workflows and AI agents - oversee revenue tools and leverage Agentic AI to automate asset formatting and maintain strict template governance.
• Support internal communications - dedicate capacity to reviewing and polishing high-visibility internal announcements, newsletters, and stakeholder presentations.

Who You Are

• Experienced enablement manager - bring 3+ years of experience in enablement, revenue operations, sales operations, or related go-to-market functions in a B2B SaaS environment.
• Strategic individual contributor - comfortable taking full operational ownership of the enablement function as an individual authority without direct supervisory responsibilities.
• Rigorous editorial gatekeeper - possess a sharp eye for visual formatting, tone, and design detail, with the immediate ability to identify and correct off-brand content.
• Cross-functional relationship builder - proactive communicator skilled at collaborating across Sales, Marketing, Delivery, and HR to align messaging and elevate quality.
• Email marketing and CRM operator - experienced in executing targeted customer email campaigns with general CRM familiarity and light demand generation instincts.
• Agile SaaS and AI tech stack user - comfortable working across tools like Google Workspace, Notion, HubSpot, Juro, and Canva, with practical experience utilizing Agentic AI workflows.

What will help you succeed

• Growth-stage startup experience - background building or scaling enablement processes within a fast-paced, high-growth B2B technology company.
• Specialized content or design track - domain experience in content strategy, instructional design, marketing communications, or light graphic design.
• GRC framework exposure - basic structural familiarity with cybersecurity and compliance standards such as SOC 2, ISO 27001, or adjacent regulatory frameworks.