Business Intelligence Analyst

Our Team and What We'll Accomplish Together

Workplace Options is proud to support our parent organization, TELUS Health, in recruiting a Business Intelligence Analyst.

Our team at TELUS Health is on a mission to be the most trusted wellbeing company in the world. The Business Insights and Sales Excellence team is the analytics and management-reporting function for TELUS Health, delivering a single trusted version of the truth to leaders. The team designs and runs the Central Business Insights Hub, a consolidated front door to the organization's key reporting across Revenue Intelligence, Sales Performance, Operational Metrics, People and Culture, the Executive Scorecard, and an expanding roadmap.

Current Opportunity: Business Intelligence Analyst

Term: 1 year fixed term contract. Shift: Monday to Friday, 5pm to 2am IST. Languages required: English.

Mid-level individual contributor who builds and maintains reporting for the Central Business Insights Hub and the data that feeds it. The role combines strong data expertise with solid data-visualization skills and a core focus on using AI to accelerate delivery. Familiarity with the GCP infrastructure is an asset.

Responsibilities:

• Data and ETL: Import and integrate data from multiple source systems, including Salesforce, Workday, 6Sense, Finance systems, Symphoni, and SAP/HR, and build and maintain ETL and transformation pipelines.
• Data validation and quality: Validate and reconcile data for accuracy and completeness, run QA checks before release, and troubleshoot data issues.
• Data visualization: Build clear, effective dashboards and reports, selecting the right chart and graph types for the audience.
• Reporting delivery: Build and maintain reporting in Tableau, Looker Studio, and Google Apps Script dashboards.
• AI-assisted development: Use AI tools to generate and prototype dashboards, visuals, and reporting assets.
• Automation: Build and maintain automation using Google Apps Script, JavaScript, and Google Sheets, and support pipelines in the GCP environment where applicable.
• Intake and iteration: Take on new reporting requests, run and monitor scheduled refreshes, and fix broken views or data connections.
• Standards and documentation: Work to the architecture and specifications set by the senior team, follow visual, UX, naming, and governance standards, and document what you build.

Qualifications/Skills:

• 3 to 4 years of experience in business intelligence, analytics, or data and reporting development.
• Hands-on data skills: importing data from multiple sources, building ETL and transformations, and validating and reconciling data for accuracy.
• Solid data-visualization ability, including a working knowledge of chart and graph types.
• Practical experience using AI tools to generate or accelerate dashboards, visuals, or analysis.
• Comfortable working to specifications and standards set by a senior team, with strong documentation habits and attention to detail.
• Familiarity with the GCP infrastructure is an asset.

Required Tools and Technical Proficiencies:

• BI and visualization: Tableau, Looker Studio, and Google Apps Script dashboards.
• Data and ETL: SQL, ETL and data transformation, data validation and reconciliation, and Tableau Prep Builder.
• Automation: Google Apps Script, JavaScript, and Google Sheets.
• Source systems: Salesforce, Workday, 6Sense, Finance systems, Symphoni, and SAP/HR.
• AI-assisted development: hands-on use of AI tools to generate dashboards, visuals, and reporting assets.
• Cloud (asset): familiarity with the GCP infrastructure.

What we offer:

Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program, and comprehensive training provided for this position.

Workplace Options is committed to building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We strive to cultivate a space where diverse voices are heard and valued.