Business Analyst
Hyderabad, India · Full-time
- Posted 12h ago
- From Winfo Solutions’s careers page
- Location
- Hyderabad, India
- Type
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Department
- Healthcare
Opens the listing on winfosolutions.keka.com
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About the role
Position Summary
Lead functional and technical support for Oracle Argus Safety and Oracle Empirica platforms. Drive implementation, enhancements, application stabilization, root cause analysis, and stakeholder engagement.
Key Responsibilities
- Provide advanced L2 support and oversee critical incident resolution.
- Lead root cause analysis and problem management activities.
- Support system implementations, upgrades, migrations, and integrations.
- Gather requirements and prepare functional specifications.
- Troubleshoot application, interface, database, and batch processing issues.
- Coordinate with business users, vendors, and technical teams.
- Support regulatory reporting and signal detection processes.
- Mentor junior analysts and support knowledge management.
Required Skills
- Strong hands-on experience in Oracle Argus Safety and Oracle Empirica.
- Strong SQL and database troubleshooting.
- Understanding of WebLogic, integrations, and application architecture.
- Expertise in pharmacovigilance workflows, E2B reporting, aggregate reporting, and signal management.
- Experience in implementation and release management.
Preferred Qualifications
Oracle Argus certification, ITIL knowledge, validation (CSV) experience, and exposure to cloud-hosted PV environments.
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About Winfo Solutions
Enterprise AI and digital transformation servicesWinfo Solutions provides enterprise AI, digital transformation, cloud, applications, automation, and managed services to organizations.
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