Project Manager

Responsibilities:

• Lead the product delivery efforts within the constraints of schedule, scope, features/functionality, and budget.
• Understands the business objectives, defines the project scope, and creates a plan with clear outcomes and timelines for enterprise customer projects.
• Monitor and report on all aspects of projects including progress, project profitability, forecasted hours, risks, communications, and critical issues.
• Manage and coordinate project resources.
• Implement best practices to improve the methodology and quality of customer engagements
• Work with cross-functional teams to ensure that projects have the best people with the right skills and at the right time.
• Act as the single point of contact for customers, for all project deliverables.

Who you are?

• 3+ years of work experience in project management or program management roles.
• Minimum of 2 years of customer facing experience, preferably in product based companies or consulting firms.
• Previous exposure to European and/or North American customers.
• Ability to lead and manage complex and concurrent projects.
• Ability to collaborate with internal and external stakeholders while dealing with complex situations.
• Preferably has professional certifications like PMP, Agile, CSM, ITIL, etc.
• Has used formal project management tools like MS Project, Visio, Smartsheets, JIRA, etc.
• Preferably, lead implementation projects of enterprise applications like CRM, ERP, HCM etc.
• Possesses strong analytical as well as organizational skills with an ability to handle competing client demands.

Perks and Benefits (India)

• Best-in-class medical insurance coverage
• Free lunch & dinner buffet
• Doorstep cab drop facility
• Education sponsorship
• Internal job transfer & global mobility programs
• Scope to represent Whatfix at global events
• We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers.