Product Manager

Job Summary

We are looking for a passionate and customer-focused Product Manager with 3–5 years of experience in software product management.

Key Responsibilities

• Define and execute the product vision, strategy, and roadmap in alignment with business objectives.
• Gather, analyze, and prioritize product requirements from customers, stakeholders, and internal teams.
• Create and maintain PRDs, user stories, acceptance criteria, workflows, and functional specifications.
• Collaborate closely with Engineering, UI/UX, QA, Business, Sales, and Customer Success teams throughout the product lifecycle.
• Own and prioritize the product backlog based on business value, customer feedback, technical considerations, and market opportunities.
• Conduct market research, competitor analysis, and customer discovery to identify product opportunities.
• Lead or actively participate in sprint planning, backlog grooming, sprint reviews, and product demonstrations.
• Ensure product features are delivered on time while meeting defined quality and business expectations.
• Define product goals, KPIs, and success metrics in collaboration with key stakeholders.
• Analyze product performance, user feedback, and available analytics to identify areas for improvement.
• Coordinate feature releases, change requests, enhancements, and product updates.
• Act as the bridge between business and technical teams to ensure clear communication and alignment.
• Support product launches by collaborating with Sales, Marketing, and Customer Success teams.
• Drive continuous product innovation and improvements in product development processes.

Required Skills & Experience

• 3–5 years of experience as a Product Manager in an IT services, SaaS, or software product company.
• Strong understanding of SDLC and Agile/Scrum methodologies.
• Hands-on experience with product planning, roadmap management, and backlog prioritization.
• Strong experience in preparing PRDs, user stories, acceptance criteria, and workflow documentation.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong stakeholder management, communication, and presentation skills.
• Proven ability to work with cross-functional teams including Engineering, QA, UI/UX, and Business.
• Familiarity with tools such as Jira, ClickUp, Azure DevOps, Trello, or Confluence.
• Ability to translate customer needs and business objectives into actionable product requirements.
• Good understanding of SaaS products, enterprise applications, ERP, CRM, or web/mobile applications will be an advantage.

Preferred Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.
• Experience working with SaaS, ERP, CRM, EdTech, or enterprise software products will be preferred.