Associate - Corporate Accounts

About the Role

We are looking for an **Associate – Corporate Accounts ** to support the onboarding, engagement, and ongoing experience of corporate clients and their employees. This role is ideal for someone starting their career and looking to build strong skills in client management, customer engagement, communication, and business operations.

You will work closely with internal teams such as Marketing, Business Development, Operations, and Product to ensure effective employee onboarding and engagement across corporate accounts.

Roles & Responsibilities

• Support the onboarding of employees/consumers across corporate accounts.
• Coordinate and execute employee engagement initiatives to drive platform adoption and usage.
• Communicate with client SPOCs and employees to understand their requirements and resolve queries.
• Support the Account Management team in managing day-to-day client requirements and deliverables.
• Assist in planning and executing campaigns to improve employee onboarding and engagement.
• Work closely with Marketing and internal teams to create and execute account-specific engagement initiatives.
• Develop a strong understanding of Visit Health’s products and services and effectively communicate their value to customers.
• Track account-level engagement and onboarding metrics and identify areas for improvement.
• Maintain regular follow-ups with stakeholders and ensure timely closure of action items.
• Support upselling and cross-selling opportunities within existing accounts.
• Use internal tools and dashboards to track account performance and engagement.

Must Have’s

• 0–1 year of experience in customer-facing, client servicing, business development, sales, customer success, or similar roles.
• Fresh graduates with strong communication and interpersonal skills may also be considered.
• Strong verbal and written communication skills.
• Customer-first mindset with empathy and willingness to understand customer needs.
• Good coordination and stakeholder management skills.
• Comfortable working with multiple teams and managing day-to-day follow-ups.
• Strong ownership, attention to detail, and execution skills.
• Interest in SaaS, health-tech, startups, or B2B businesses is preferred.
• Basic understanding of MS Excel/Google Sheets is preferred.
• Prior exposure to CRM, engagement, or communication tools will be an added advantage.
• Ability to learn quickly and adapt in a fast-paced startup environment.