Receptionist

Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing, and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year.

Summary

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization.

Key Responsibilities

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs them to the appropriate location
• Accept, screen and route telephone calls, directing inquiries as appropriate and/or providing information; Take detailed messages when desired party is unavailable.
• Act as backup to cover Receptionist at 29 West 56 office (across the street)
• Receive mail, documents, packages, and courier deliveries, and sort and distribute items to appropriate associates
• Provide service excellence through courteous, informed, accessible, and professional engagement
• Provide assistance to the HR team as needed
• Perform other duties as assigned

Qualifications

• A High School diploma or equivalent with two (2) years of related work experience or a combination of completed education and/or related work experience equal to two (2) years is required.
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient with Microsoft Office Suite or related software

Knowledge, Skills and Abilities

• Able to effectively handle confidential and proprietary information
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills
• Detail Oriented - Proven accuracy and attention to detail
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs

Physical Requirements

• Prolonged periods of sitting at a desk