Service Engineer

Key Responsibilities:

• Installation, commissioning, and configuration of XBS (X-ray Baggage Scanner) systems at airport sites.
• Perform preventive and corrective maintenance of XBS equipment.
• Diagnose and troubleshoot hardware, electrical, and software issues.
• Provide on-site and remote technical support to customers.
• Ensure timely resolution of service calls and maintain SLA compliance.
• Coordinate with internal technical teams for escalations and complex issues.
• Maintain service reports, logs, and documentation for all activities.
• Conduct periodic system health checks and performance optimization.
• Assist in training end-users on basic operations and handling of XBS devices.
• Ensure adherence to safety, quality, and aviation regulatory standards.

Required Skills & Qualifications:

• Diploma/B.Tech in Electronics, Electrical, Instrumentation, or related field.
• Hands-on experience with X-ray scanning systems / security equipment (preferred).
• Strong understanding of electronics, circuits, and troubleshooting techniques.
• Basic knowledge of networking and system integration.
• Ability to read technical manuals and schematics.
• Willingness to travel extensively and work in shifts (airport environment).