Professional Services Intern- Summer 2027

About the Role

As a Professional Services Intern, you'll get a front-row seat to how we build and maintain long-term technical relationships with our customers. You'll support our Technical Account Managers (TAMs) and Enterprise Architects (EAs) as they help customers get the most value out of their data protection and resilience solutions. This is a great opportunity to learn the fundamentals of customer success, technical relationship management, and enterprise IT environments — no prior product experience required.

What You'll Do

• Shadow TAMs during customer check-ins and business reviews to learn how technical relationships are managed
• Shadow Enterprise Architects to learn how to prepare and deliver customer engagements
• Help prepare account summaries, meeting notes, and status reports for customer-facing meetings
• Assist in tracking customer health metrics, open issues, and follow-up action items
• Support the team in organizing documentation, knowledge base articles, and internal resources
• Participate in internal training sessions to build foundational product and industry knowledge
• Help identify trends across accounts that could be useful for the broader Professional Services team
• Collaborate with Support, Sales, and Engineering teams on cross-functional projects

What We're Looking For

• Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience)
• Strong communication skills, both written and verbal
• A genuine interest in technology and customer relationships
• Comfortable learning new tools and software quickly
• Detail-oriented with good organizational and time-management skills
• A collaborative, curious mindset — willing to ask questions and learn on the fly
• No prior experience with our products required — we'll teach you what you need to know

What You'll Gain

• Hands-on exposure to enterprise customer relationship management
• Mentorship from experienced TAMs and PS leadership
• Foundational knowledge of data protection, cloud, and IT infrastructure concepts
• Real project ownership and visibility into customer-facing work
• Potential path toward a full-time TAM or PS role after graduation

Benefits

As a paid intern at Veeam, you’ll receive:

• Paid Company Holidays during your internship
• Tech Stipend to help set up your workspace
• 8 Hours of Paid Volunteer Time through our Veeam Cares Program
• Personal and Professional Development through our Internship Program

We’re committed to providing a supportive and rewarding internship experience.