Product Manager

Job Description

As a Product Manager on the Turnitin Feedback Studio (TFS) team, you will be responsible for delivering on opportunities to broaden and strengthen Turnitin's value within our customers' existing teaching and learning environments. This position requires both a strategic and detail-oriented Product Manager to lead the development of assignment workflows that support our product initiatives and integrate seamlessly with Learning Management Systems (LMS).

As Product Manager, you will work closely with various stakeholders, including UX, engineering, customers, sales, marketing, and support to ensure successful delivery of product features that align with our business goals and meet our customers' needs.

The ideal candidate will have an understanding of educational technology, user needs in academic settings, and proven ability to drive product development from concept to launch. We are looking for a talented communicator, who can translate customer needs and workflows into technical requirements and detailed backlogs for delivery. As a remote employee, the position requires exceptional team collaboration, self-motivation and ability to forge new relationships via synchronous and asynchronous technology.

Responsibilities:

• Work closely with key stakeholders to inform/develop/maintain the product strategy and roadmap for new capabilities in the Turnitin product portfolio.
• Proactively collaborate with engineering and UX to identify and manage requirements, build core capabilities, and efficiently solve for unique capabilities.
• Support engineering with clear, detailed requirements for product features and enhancements.
• Define, manage and report on roadmap status for assigned projects, ensuring alignment with company objectives and market needs.
• Analyze user feedback, data, and market trends to refine and improve product offerings.
• Ensure compliance with accessibility standards, data privacy regulations, and interoperability requirements.
• Work across teams to support releases, ensuring accurate market messaging, streamlined onboarding and informed, responsive support.

Qualifications:

Essential:

• 3-5 years of Product Management or equivalent experience.
• Bachelor's degree or equivalent experience.
• Extensive experience with Agile software development methodologies with direct experience creating and managing product backlogs.
• Able to partner with engineering to scope, plan, prioritize and ensure efficient delivery of product features.
• Experience working directly with customers to gather feedback, validate requirements and ensure post-release product satisfaction.
• Experience working with sales, marketing, customer success and executives to align product delivery with business strategy.
• Strong analytical skills with experience using metrics to drive product decisions and measure product performance.
• Experience working with cross-functional teams in a remote-first environment.

Desired:

• Bachelor and/or advanced degree in a related field (Computer science, business administration, instructional design, etc).
• Understanding of the educational technology landscape including experience with LMS systems such as Instructure Canvas, Blackboard Learn, D2L Brightspace, Moodle, Schoology, and others.
• Experience presenting on product releases or roadmaps at industry shows, webinars and internal meetings.
• Versed in user experience (UX) design, with hands-on experience creating wireframes and workflow diagrams.
• Experience working with APIs, LTI standards, and other integration technologies.
• Track record of managing and delivering software products that integrate with third-party platforms.

Additional Information:

The expected annual base salary range for this position is: $75,803/year to $126,338/year. This position is bonus eligible.

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time.

Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.