Salesforce Core Cloud Technical Architect

Tryzens Limited is an international digital agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers.

You will be part of our Salesforce practice helping to shape and deliver the right outcomes for our clients. Working with our wider Salesforce practice you will deliver market-defining Salesforce projects across various Salesforce Clouds. You will operate across the project lifecycle from discovery through to development, test, training, and post-implementation support.

The core responsibilities are:

• Development of client solutions
• Participate in the discovery phase and help the architect the technical solution.
• Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
• Reviewing technical requirements and architecting the solution to perform as per client expectation within the limits and constraints of the platform.
• Communicating with end-users to fully understand client expectations from a technical architecture perspective.
• Participating in and leading architectural discussions and providing direction and inputs to define the future state of the architecture.
• Engagement in solution design discussions, data architecture definition, E2E dataflow definition, Integration Pattern Identification, HL Interface specification design.
• Providing hands-on support in software/application architecture, design, performance optimization, and problem resolution.
• Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
• Providing guidance to clients and developers over technology, processes, and applications while updating them on regular project-related developments. Effectively troubleshoot production issues
• Train and integrate new team members and proactively support the continued development of existing team members.
• Build and promote a positive working environment for the team.
• Effectively manage team members in line with company policy and procedures, including performance, development, disciplinary and conflict resolution with effective feedback

Commercial

• Supporting Presales during the development of new business with new or existing clients

General

• Participate in recruitment activities where necessary.
• Maintain certification in selected Salesforce products.

Essential Skills & Experience

• A bachelor's degree or equivalent.
• Team player with excellent collaboration skills, with a fantastic can-do attitude.
• Self-driven, with an aptitude to learn and keep up with the latest in Salesforce.
• Must have excellent written and verbal communication skills.
• A minimum 4 years' experience developing on the Salesforce platform including:
  • Salesforce.com setup, configuration, customization, data migration, and deployment of applications to the Force.com platform
  • Declarative Salesforce (i.e., Validation Rules, Process Builders, Lightning Flows)
  • Proficient in SOQL and Apex (Triggers, Async Apex, Custom Controllers)
  • Experienced in SFDC Customization using Visualforce, Lightning (Aura and LWC)
• Hands-on experience in Integrating with REST and SOAP based Web Services.
• A solid understanding of Salesforce best practices and governor limits
• Working experience with Bitbucket and continuous delivery pipelines
• A minimum 4 years of hands-on project experience in delivering CRM, Service, Automation, Customer Support, or Helpdesk projects
  • Mapping or implementation of Campaign to Lead, Lead to Quote, Quote to Order processes in the respective platform.
  • Good handle on the packaging and deployment concepts in their respective platforms
  • Good handle on creating reports and dashboards in their respective platform of expertise
  • An active Trailblazer Profile.
  • Proven track record in software development environments and experiences of end-to-end project lifecycles.
  • Proficient in co-coordinating with teams and clients across different time zones.
  • Experience with typical Salesforce CRM, Service Cloud implementations
  • Familiar with JIRA, Confluence, MS Outlook, Word, Excel, Visio, and Project
  • Minimum 1 Salesforce Architect level Certification (preferably Integration Architect or Data Architect) or Solution Architect Certification
  • Overall, 9 to 14 Years of IT experience.

Desirable Experience & Knowledge

• Good knowledge or development experience in HTML, JavaScript, CSS, AJAX, or equivalent JS Framework
• Marketing Cloud Developer Certification
• Wider Salesforce certification in other Clouds like Sales Cloud, Service Cloud
• Experience in developing solutions on Salesforce Lightning Communities, Salesforce B2B Commerce, Salesforce Marketing Cloud, Salesforce OMS
• Prior experience in developing SPA using JavaScript Framework along, hands-on with HTML, CSS