Product Operations Lead

About Toddle

Toddle is an AI-powered teaching and learning platform for K–12 schools. Built by educators, for educators, it is used by over 200,000 educators across 2,500+ schools in 100+ countries.

Teachers today work 50+ hours a week. Too much of that time is spent navigating fragmented systems and administrative overhead. Our BHAG (Big Hairy Audacious Goal) is to save teachers 10+ hours every week while helping elevate their practices, so that time can go back to what matters most - teaching, learning, and meaningful time with students.

About the role

As Product Operations Lead, you will work closely with our Co-founder and Head of Product to bring clarity and follow-through across eight teams and 70+ modules. You will keep roadmaps and priorities aligned, lead release planning, validate important school workflows before launch, and ensure teams review the results after release.

Here's what you'll be doing

• Keep roadmaps and priorities clear: Maintain a reliable view of active initiatives, owners, intended outcomes, priorities, dependencies, and milestones.
• Lead release planning: Coordinate release scope, dependencies, engineering-informed timelines, pilots, and wider rollouts.
• Validate product quality before release: Test realistic school workflows against agreed acceptance criteria and document issues clearly.
• Build useful goals and outcome reviews: Help product, design, and engineering leads establish clear team goals and ownership.
• Connect customer evidence to planning: Bring together Canny requests, customer conversations, support issues, and adoption findings.
• Keep leadership informed and teams aligned: Prepare concise weekly updates covering progress, priority changes, release risks, and decisions needed.

What you will bring

• 4+ years of experience in product operations, programme management, product management, or software delivery.
• Relevant experience working with software product, design, and engineering teams. B2B SaaS experience is valuable.
• Experience coordinating software releases across teams, identifying dependencies, and resolving competing priorities.
• Strong analytical judgement and clear writing.
• Comfort learning complex software, testing realistic workflows, questioning assumptions, and documenting issues precisely.
• Curiosity about education, attention to detail, and confidence to challenge constructively. Education-sector experience is helpful, but not essential.

Your first year at Toddle

We will establish baselines during your first three months for release readiness, unresolved priority conflicts, and time spent gathering updates. We will then agree numerical targets with you based on those baselines and your scope.

Benefits

• Flexibility at work: Block "no-meeting hours" to enable uninterrupted focused work.
• Exposure to diverse learning opportunities: Work across different projects & teams to develop skills outside of your core expertise.
• Industry best leave policy: No cap on the number of sick or casual leaves; special paid leaves for childbirth, wedding etc.; menstrual leave.
• No bell curve performance evaluations.

Hiring process

1. Shortlisting: Complete the form on this page. If shortlisted, you'll hear from us within 2-3 days.

2. Interview Process: Typically, we do 2-3 rounds of interviews, a written assignment, and deep reference checks.

3. We value your time and aim to communicate proactively at all stages of your application.