Supervisor, PEO Data Services

What You’ll Do:

As the Supervisor, PEO Data Services, you will lead a team responsible for delivering API and EDI integration solutions that support ThrivePass's PEO partners and clients. This is a player-coach role that combines people leadership, technical expertise, operational excellence, and cross-functional collaboration. You will play a critical role in ensuring reliable, scalable, and high-quality integration services while helping build and develop a high-performing team.

What You Bring:

We're looking for a leader who is passionate about operational excellence, team development, and solving complex business challenges.

Must Haves:

• 5+ years of experience supporting EDI integrations, API-based data exchanges, and benefits administration platforms.
• 1+ years of experience leading, supervising, or managing a team of integration, EDI, or data professionals.
• Experience working within PEO, HR technology, payroll, benefits administration, or related industries.
• Demonstrated experience supporting employee benefit programs, including COBRA, FSA, HSA, commuter, lifestyle, wellness, or related benefit offerings.
• Strong knowledge of integration technologies and file formats, including Fixed Width, JSON, XML, and EDI transactions.
• Proven ability to improve operational processes through workflow optimization, resource planning, capacity management, or continuous improvement initiatives.
• Excellent written and verbal communication skills with experience collaborating across multiple departments and geographically distributed teams.
• Strong analytical, organizational, and troubleshooting skills with exceptional attention to detail.
• Ability to manage multiple priorities and make sound decisions in a fast-paced environment.

Nice to Have:

• Experience in employee benefits administration, HR technology, or PEO environments.
• Experience supporting HSA, FSA, HRA, COBRA, Health & Wealth, or related benefits programs.
• Experience leading automation initiatives and large-scale process improvement projects.
• Experience working with:
  • 834 and 837 EDI transactions
  • PrismHR / Worklio
  • isolved
• Bachelor's degree in Business, Information Systems, Technology, HR, or a related field (or equivalent practical experience).

What Success Looks Like:

In this role, success means:

• Delivering reliable, accurate, and scalable integration solutions.
• Meeting or exceeding team KPIs and operational performance goals.
• Building and developing a high-performing team through coaching and accountability.
• Identifying opportunities for efficiency and implementing meaningful operational improvements.
• Creating strong partnerships across departments that support exceptional client experiences.
• Demonstrating ThrivePass CARE values in leadership, decision-making, and daily interactions.