Senior Product Manager

What You’ll Do As a Senior Product Manager, you'll play a key role within the Product team, contributing to the strategy, scalability, and performance of the ThrivePass platform. Your work will help shape both internal and external customer experiences, drive innovation, and build operational excellence.

You will:

• Bring fresh ideas to the table. We're all about innovation and continuous improvement.
• Collaborate with cross-functional teams to align priorities and drive outcomes.
• Own and evolve the product roadmap in alignment with department strategy and company goals.
• Define and drive platform strategy, planning, delivery, and optimization by establishing and monitoring success metrics.
• Gather customer feedback and market insights to translate business needs into actionable product requirements.
• Prioritize and manage the product backlog with a focus on adoption, performance, reliability, and scalability.
• Lead User Acceptance Testing (UAT) and support product documentation, release notes, and enablement materials.

What You Bring

• A drive to innovate within employee benefits and simplify complex processes.
• A collaborative, team-first mindset.
• Accountability and ownership. You set clear expectations and follow through.
• Comfort navigating ambiguity and creating clarity in evolving environments.
• A customer-centric approach with a passion for usability and accessibility.

Must Haves

• 4-6 years of experience managing and launching software products from concept to delivery.
• Experience working in Agile product development environments and leading cross-functional initiatives.
• Strong analytical and data-driven decision-making skills supported by customer insights and product metrics.
• Ability to balance customer needs, business objectives, and technical feasibility when prioritizing work.
• Excellent written and verbal communication skills with the ability to translate complex information into clear action plans.

Nice to Have

• Experience in the employee benefits, HR technology, fintech, or healthcare technology industries.
• Familiarity with SaaS platforms and scaling customer-facing products.
• Experience working with product analytics, experimentation, and performance measurement frameworks.
• Strong stakeholder management and influence skills across technical and non-technical teams.
• Passion for building innovative, high-impact solutions that improve customer experiences.

Portfolio Link To be considered for the position, please include your portfolio link in the email when submitting your application.

Why You\u2019ll Love Working Here We're an inclusive and welcoming environment for all. ThrivePass is committed to fostering a workplace where everyone feels valued and respected. We do not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of our activities or operations.

• A culture that values courageousness, authenticity, resourcefulness, and excellence (we don’t just say it—we live it).
• Opportunities to grow, learn, and level up your skills.
• A team that genuinely enjoys working together and celebrating wins.
• Competitive benefits package because we believe in walking the talk when it comes to employee well-being.

Salary Offered $145,000 - $165,000 annually