Program Manager

Role Overview

We are seeking a seasoned Director – Program Management with a strong background in managing large, complex digital transformation programs within the Government/Public Sector ecosystem. The ideal candidate will have extensive experience working with senior government stakeholders, consulting teams, technology partners, and cross-functional delivery teams to successfully execute mission-critical initiatives.

This role requires strategic thinking, exceptional stakeholder management skills, strong program governance capabilities, and the ability to drive execution across multiple workstreams.

Key Responsibilities

• Lead end-to-end program management for large-scale digital transformation initiatives.
• Define program strategy, implementation roadmaps, governance frameworks, and execution plans.
• Drive program delivery while ensuring alignment with business objectives, timelines, quality standards, and budgets.
• Establish governance mechanisms to monitor program health, risks, and performance.
• Build and manage relationships with senior government officials, client leadership, implementation partners, and internal leadership teams.
• Lead steering committee meetings, executive reviews, and governance forums.
• Influence decision-making and drive consensus across diverse stakeholder groups.
• Act as the primary escalation point for program-related issues.
• Establish PMO best practices, review mechanisms, and reporting structures.
• Track program milestones, risks, dependencies, and key performance indicators.
• Ensure timely delivery of all program objectives while proactively managing risks and issues.
• Drive continuous improvement through structured governance and performance monitoring.
• Advise clients on digital transformation strategies, process improvements, and technology adoption.
• Translate business and policy objectives into scalable technology-enabled solutions.
• Collaborate with product, engineering, business, and operations teams to ensure successful implementation.
• Support organizational change management and user adoption initiatives.
• Coordinate with implementation partners, technology vendors, and consulting teams.
• Support procurement planning, vendor governance, and contract execution.
• Monitor partner performance and ensure adherence to agreed deliverables.
• Lead and mentor cross-functional teams across consulting, technology, product, and operations.
• Foster collaboration, accountability, and a high-performance culture.
• Support talent development and capability building within the program management function.

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related discipline.
• MBA/PGDM from a reputed institution is preferred.
• 10–15 years of overall experience in Program Management, Digital Transformation, or Technology Consulting.
• Minimum 6 years of experience leading large-scale Government/Public Sector programs.

Preferred Experience

Candidates with experience in one or more of the following areas will be preferred:

• Government Digital Transformation Programs
• Digital Public Infrastructure (DPI)
• e-Governance Initiatives
• Learning and Capacity Building Platforms
• National or State-level Digital Mission Programs
• PMU/PMO engagements
• Multilateral-funded transformation projects

Preferred Industry Background

• Management Consulting
• Technology Consulting
• IT Services & Digital Transformation
• Public Sector Consulting
• Government Advisory

What We're Looking For

• Proven experience delivering large-scale, multi-stakeholder transformation programs.
• Strong executive presence and the ability to engage with senior leadership.
• Excellent communication, presentation, and stakeholder management skills.
• Demonstrated ability to lead cross-functional teams in complex environments.
• Strong problem-solving, strategic thinking, and decision-making capabilities.
• Experience managing multiple workstreams while maintaining delivery excellence.
• If you are passionate about driving impactful digital transformation initiatives and thrive in complex, high-visibility environments, we'd love to hear from you.