Benefits Manager
United States · Remote · Full-time
- Posted 2w ago
- From Talkiatry’s careers page
- Location
- United States
- Work mode
- Remote
- Type
- Full-time
- Experience
- 5+ years
- Department
- Human Resources
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About the role
You will own:
Benefits Reconciliation & Administration
- Own monthly benefits reconciliation across all carriers and both legal entities; identify, research, and resolve billing discrepancies.
- Maintain data integrity between HRIS, payroll, and carrier systems; document root causes and corrective actions for recurring issues.
- Manage full ownership of benefits programs: medical, dental, vision, life, disability, 401(k), and voluntary/ancillary offerings.
ACA & Compliance
- Manage ACA compliance end to end, including monthly affordability and eligibility tracking, measurement period administration, and IRS reporting.
- Prepare and file 1094-C/1095-C forms; respond to IRS notices and manage penalty risk.
- Ensure ongoing compliance with ERISA, COBRA, HIPAA, PCORI, and applicable state benefits mandates across both entities, including required annual notices and non-discrimination testing.
Self Funded Transition & Plan Strategy
- Lead the end to end transition from level funded or fully insured to self funded medical plans, including plan design, stop loss selection, and implementation timeline.
- Build and maintain funding and claims exposure models in partnership with Finance; monitor claims experience against projections post-transition.
- Serve as the primary point of contact with brokers, TPAs, and stop loss carriers on renewals, plan design, and performance.
Open Enrollment
- Own the full open enrollment cycle: strategy, timeline, vendor coordination, system configuration, and testing.
- Develop clear, plain language employee communications and education sessions for a clinical and administrative workforce.
- Lead post-OE audit and reconciliation to confirm elections, deductions, and carrier feeds are accurate before go-live.
Analytics & Vendor Management
- Analyze benefit utilization, cost trends, and market benchmarking data to recommend program enhancements and cost efficiencies.
- Manage broker and carrier relationships, including renewal negotiations, RFPs, and service level accountability.
- Partner with HRIS/technology teams on benefits configuration, life event tracking, and vendor data integrations.
- Manage escalated benefits inquiries and educate cross-functional teams on plan administration, OE changes, and policy updates.
- Partner cross-functionally with Payroll, HRIS, Legal, and Finance; escalate appropriately based on complexity or risk, using independent judgment on when support is needed.
- Build and maintain SOPs and process documentation for benefits operations to support consistency and audit readiness.
You have:
- Minimum
- 5 to 8+ years of progressive employee benefits experience, including direct plan ownership (P3/P4 scope).
- Strong working knowledge of ACA reporting, ERISA, COBRA, HIPAA, and PCORI requirements.
- HRIS experience (ADP Workforce Now or similar) and strong Excel/analytical skills.
- Bachelor's degree or equivalent experience.
Must have:
- Direct, hands-on experience leading a transition from a level funded or fully insured medical plan to self funded, including funding arrangement design, stop loss procurement, and financial risk modeling.
- Proven ownership of benefits reconciliation: monthly carrier billing audits, eligibility discrepancies, and payroll/HRIS/carrier data integrity.
- Deep benefits compliance and ACA management and reporting experience: affordability testing, eligibility tracking, and 1094-C/1095-C filing.
- Full lifecycle open enrollment ownership, from strategy and vendor coordination through employee communications and post-OE audit.
Preferred
- Multi-entity and/or multi-state benefits administration experience.
- Experience supporting benefits in a fast-paced healthcare, clinical, or matrixed organization.
- Experience maintaining a benefits knowledge base and ticketing system for employee inquiries.
- CEBS, CBP, or equivalent HR/benefits certification.
Skills they ask for
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About Talkiatry
Online psychiatry covered by insuranceTalkiatry provides online psychiatric care from clinicians and accepts insurance for treatment including ADHD and anxiety.
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