Technical Project Manager

We're looking for a sharp, execution-driven Project Manager/Technical Project Manager to own the end-to-end delivery of our SaaS product initiatives.

Key responsibilities

Delivery & Planning

• Own project scope, timelines, milestones, and delivery commitments, providing realistic ETAs and trade-off options.
• Run Agile ceremonies, including standups, sprint planning, retrospectives, and Scrum of Scrums.
• Manage cross-team dependencies across development, DevOps, QA, and data teams.
• Maintain release calendars, deployment coordination, RAID logs, and escalation paths.
• Track deployed, upcoming, and at-risk deliverables, ensuring timely QA sign-offs.

Stakeholder Management

• Be the single point of truth on project health, delivery status, risks, and timelines.
• Prepare weekly executive status reports and delivery dashboards.
• Manage client expectations across multi-team programs and drive delivery through teams that may not report directly to you.
• Run alignment sessions across product, engineering, and client-side stakeholders.
• Escalate risks proactively with mitigation plans and clear recommendations or decision requests.

SaaS Product Operations

• Coordinate phased rollouts, feature flags, and canary releases.
• Collaborate with DevOps on CI/CD pipeline schedules and deployment dependencies.
• Track SLA adherence, uptime commitments, and release readiness.
• Coordinate subscription tier migrations, data cutovers, and related delivery activities.

Quality & Process

• Follow delivery governance practices and maintain clear project documentation.
• Lead post-mortems and blameless retrospectives to identify improvement opportunities.
• Track delivery metrics, including sprint spillover, cycle time, capacity, defects, velocity, and release predictability.
• Partner with QA on test planning, issue resolution, and release sign-offs.

Requirements

Experience

• 8+ years in software delivery or project management.
• At least 3 years as a Delivery Manager, Program Manager, or equivalent, managing multi-team Agile programs.
• Proven experience managing end-to-end delivery for enterprise clients and distributed global teams.
• Experience coordinating client-side Scrum Masters, architects, QA, and other stakeholders without direct reporting authority.
• Ability to work full-time on a dedicated enterprise client account, with evening overlap with US Central Time.

Methodology

• Hands-on Agile/Scrum/Kanban expertise, including Scrum of Scrums and cross-team coordination.
• Experience with dependency management, risk mitigation, release planning, and delivery governance.
• Ability to translate business requirements into realistic delivery commitments, ETAs, and trade-off options.

Education

• B.Tech/B.E. in Computer Science or a related field.
• MBA in Operations/Product Management (preferred).

Technical proficiency

• Hands-on experience with Azure DevOps and/or Jira, including building custom queries and dashboards.
• Working knowledge of Azure, .NET microservices, and CI/CD to assess technical dependencies and delivery timelines.
• Ability to track and report delivery metrics, including sprint spillover, cycle time, capacity, and defects.
• Familiarity with Confluence, REST APIs, cloud concepts, and multi-tenant SaaS architecture.

Certifications (preferred)

• PMP — Project Management Professional.
• CSM — Certified Scrum Master.
• SAFe Agilist or PRINCE2 Practitioner.

Skills & competencies

• Risk and Dependency Management
• Executive Communication and Reporting
• Agile Delivery and Sprint Planning
• Roadmap and Release Planning
• Cross-functional Leadership
• Conflict Resolution and Escalation Management
• Data-driven Decision Making
• Delivery Forecasting and ETA Management
• Azure DevOps/Jira Reporting and Dashboards
• Technical Literacy
• Customer and Stakeholder Management
• Resource and Delivery Coordination

Behavioural

• Effective Communication: Clearly and concisely convey project updates, requirements, risks, and feedback to team members, stakeholders, and clients, ensuring alignment and mutual understanding.
• Leadership and Mentorship: Guide cross-functional teams, encourage accountability, and drive outcomes even when team members do not report directly to you.
• Problem-Solving Attitude: Identify delivery risks early, evaluate trade-offs, and develop practical mitigation plans to overcome challenges.
• Collaboration and Teamwork: Work effectively with engineering, DevOps, QA, data, and client-side teams to achieve shared delivery goals.
• Adaptability and Flexibility: Manage changing priorities and requirements while maintaining clear commitments and focus on delivery objectives.

What you'll get in return:

Joining Taazaa Tech means thriving in a dynamic, innovative environment with competitive compensation and performance-based incentives. You'll have ample opportunities for professional growth through workshops and certifications, while enjoying a flexible work-life balance with remote options. Our collaborative culture fosters creativity and exposes you to diverse projects across various industries. We offer clear career advancement pathways, comprehensive health benefits, and perks like team-building activi