Process Management Specialist
Pune, India · Full-time
- Posted 2d ago
- From T-Systems ICT India Pvt. Ltd.’s careers page
- Location
- Pune, India
- Type
- Full-time
- Department
- Business Operations
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About the role
Job Summary
We are seeking an experienced Process Manager - Accounts Payable (SAP Expert) to lead and coordinate Accounts Payable process management, SAP testing activities, process improvements, and project execution within a global environment. The role requires strong expertise in SAP S/4HANA, SAP Fiori, Accounts Payable processes, stakeholder management, and team coordination.
The ideal candidate will be responsible for driving end-to-end testing, managing process documentation, coordinating cross-functional teams, supporting automation initiatives, and ensuring high-quality delivery of projects and process improvements. Strong communication skills in English and German are highly preferred.
Key Responsibilities
Process Management and Project Leadership
- Lead and manage Accounts Payable process initiatives, projects, and continuous improvement activities.
- Coordinate cross-functional teams and stakeholders to ensure successful project delivery.
- Monitor project progress, manage risks, provide status updates, and drive issue resolution.
- Act as a key contact between business users, IT teams, developers, and external stakeholders.
- Support automation and AI-driven process improvement initiatives within SAP environments.
Testing and Quality Assurance
- Design and develop business-oriented test strategies, test scenarios, and test cases based on business requirements and user stories.
- Execute functional, integration, regression, UAT, and end-to-end testing across SAP systems.
- Manage testing activities using Jira, Xray, and Confluence.
- Ensure complete traceability between requirements, test cases, defects, and test results.
- Identify, document, track, and coordinate defect resolution activities.
SAP Process Expertise
- Serve as a Subject Matter Expert (SME) for Accounts Payable processes.
- Analyze impacts of SAP changes, enhancements, and system upgrades.
- Support Procurement and Banking process integrations impacting AP operations.
- Work closely with SAP S/4HANA and Fiori application teams to ensure process consistency and quality.
Documentation and Governance
- Maintain process documentation, SOPs, process maps, and testing artifacts.
- Update internal guidelines and governance documents for system and process changes.
- Ensure compliance with organizational standards and testing methodologies.
Team Coordination
- Coordinate testing teams, project workstreams, and business stakeholders.
- Facilitate workshops, review meetings, and project discussions.
- Provide guidance and mentoring to junior team members when required.
- Ensure effective communication across global and multicultural teams.
Required Skills and Experience
Functional Skills
- Strong expertise in Accounts Payable (AP) processes within SAP environments.
- Good understanding of Procurement (P2P) and Banking process dependencies.
- Experience with SAP ECC, SAP S/4HANA, and SAP Fiori Applications.
- Strong knowledge of software testing methodologies and quality assurance processes.
- End-to-end business process understanding and process improvement capabilities.
Tools and Technologies
- Jira
- Xray
- Confluence
- SAP ECC / SAP S/4HANA
- SAP Fiori
- Microsoft Office Suite
Project and Leadership Skills
- Project management and coordination experience.
- Strong stakeholder management and communication skills.
- Team coordination and collaboration capabilities.
- Analytical problem-solving and decision-making skills.
- Experience working in global environments.
Language Skills
- English – Mandatory
- German – Mandatory / Strongly Preferred (B2/C1 level or above)
Preferred Qualifications
- ISTQB Certification.
- Experience in SAP automation testing.
- Knowledge of Python, JavaScript, Bash, or similar scripting languages.
- Experience with API testing tools.
- Exposure to Microsoft Azure.
- Experience with AI-enabled process optimization and automation solutions.
Key Focus Areas
- Accounts Payable (Primary Focus)
- Procurement Process Integration
- Banking Process Integration
- SAP Testing and Quality Assurance
- SAP S/4HANA Transformation Initiatives
- Process Governance and Documentation
- Stakeholder and Team Coordination
- Continuous Improvement and Automation
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About T-Systems ICT India Pvt. Ltd.
Digital services for business and institutionsT-Systems provides digital services and technology solutions for businesses and institutions.
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