Principal UX Designer

Responsibilities:

• Define and champion the company’s UX vision across unified real-time data streaming, data integration, and agent-based AI products.
• Establish and scale design systems, interaction standards, and UX best practices to ensure consistency across complex technical workflows.
• Drive user research initiatives, usability testing, and customer feedback loops to inform roadmap prioritization and product iteration.
• Collaborate with Product Management to translate strategic goals into intuitive user journeys and feature experiences.
• Partner with Engineering leadership to ensure feasibility, performance considerations, and technical constraints are incorporated into UX solutions.
• Design experiences that simplify data pipeline configuration, real-time monitoring, observability, governance, and AI-driven insights.
• Develop enterprise-grade UX patterns that address role-based access, security, compliance, and multi-environment deployments.
• Contribute to product positioning and go-to-market alignment by ensuring user experience supports customer adoption and expansion.
• Define and track UX metrics (e.g., adoption, time-to-value, task completion rates, NPS) to measure impact and drive continuous improvement.
• Advocate for accessibility, performance, and inclusive design principles across all digital touchpoints.

Requirements:

• 8+ years of experience in UX design, with at least 3+ years in a senior or principal capacity.
• Proven experience designing complex B2B enterprise software, preferably within data modernization, data infrastructure, streaming technologies, or AI platforms, with an understanding of event-driven architectures, CDC, ETL/ELT, and AI-driven workflows.
• Strong portfolio demonstrating experience simplifying complex technical workflows into scalable, intuitive, and user-centered product experiences.
• Expertise leveraging modern AI-powered design and engineering tools (e.g., Figma AI, Claude, ChatGPT, Gemini, Cursor, GitHub Copilot, v0, or similar) to accelerate design workflows, prototype intelligent experiences, and design AI-native or agentic product interactions.
• Deep understanding of UX research methodologies, interaction design, information architecture, and design systems.
• Demonstrated ability to collaborate cross-functionally with Product, Engineering, and GTM teams.
• Strong communication skills, including the ability to present UX strategy and influence leadership decisions.
• Experience working with enterprise customers and incorporating field feedback into product improvements.
• Eligibility to work on a hybrid basis from our Palo Alto, CA office.
• Bachelor’s degree in Human-Computer Interaction, Design, Cognitive Science, or a related field; advanced degree preferred.

Benefits:

• Competitive salary and pre-IPO stock options
• Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA
• Retirement plan (401K)
• Paid Time Off (Vacation, Sick & Public Holidays)
• The chance to contribute to and shape an upbeat, fully engaged culture

Compensation:

$225,000 - $250,000 USD on an annualized basis. This role may also be eligible for a performance-based bonus.

Applications will be reviewed on a rolling basis and accepted until the position is filled.