IAM Operations Manager

Role Summary:

The Manager Cybersecurity serves as the Operations leader responsible for managing the IAM operations team, deliver 24*7 coverage, L2/L3 ticket/tasks support for the IAM services (Saviynt, Ping Advanced Identity Cloud, CyberArk, 1KOSMOS, Entra ID and PKI).

Requirements

Education Requirements:

Minimum Bachelor’s Degree - BE degree in Computer Science, Information Security, or a related field.

Years of Experience:

10+ years of relevant IAM implementation and support experience in IGA or CIAM or PAM services.

Basic Qualifications:

• 12-18 years of experience in Identity and Access Management (IAM) domain implementation & operations support with suite of solutions like IGA (Saviynt), CIAM (Ping Identity), PAM (CyberArk PAS, EPM), Workforce (Entra ID).

• Experience in managing a large IAM operations team of size 20+ with skills across IAM solutions listed above. Able to manage and deliver 24*7 coverage support.

• Program management, Status reporting and People management

Technical Skills:

• Hands-on implementation & operations support experience in IGA (Saviynt) or CIAM (Ping Identity). • Estimation and Resource optimization skills

Preferred Qualifications:

• Experience in managing a large IAM operations team of size 20+ with skills across IAM solutions listed above. • Program management, Status reporting and Team collaboration • Exposure to Privileged Access Management, Workforce access management solutions.