VP of Product Management

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

The Role

We’re looking for an experienced Product Leader who is capable of leading a team to build

innovative products. This Product Leader will oversee our Intelligence, Reporting, and

Innovative AI teams. They will report directly to our Global Head of Product Management and work closely with our C-Suite to create strategy, define roadmaps, and build genuinely impactful, innovative products.

In this role you will:

• Be a driving force of defining the product strategy for your product areas and a major

contributor to SpotOn’s overall product strategy.

• Be data driven and deep into the metrics and efforts that achieve the goals of our

company and our customers.

• Manage a team of Product Managers as the team investigates market opportunities,

builds the product roadmap, and makes strategic adjustments as needed based on client

needs, data, and business priority.

• Be forward thinking in your approach to product vision and design. The world is rapidly

evolving with AI and we believe that SpotOn must lead, not chase if we want to be

authors of the future of the industry we love.

• Work cross-functionally with Engineering, Design, Product Management, Sales and

Support to elicit, understand, rationalize, and prioritize requests for new functionality.

• Assess market competition, client preferences, emerging technologies, and industry

trends to identify

Qualifications:

• 7+ years of relevant product management experience or equivalent, with at least 5 years

managing and coaching a team of Product Managers.

• Fluency with AI tools like Claude, Vercel, or similar.

• Demonstrated instances of “getting out of the building” to put yourself in the customer’s

shoes to understand their needs / how they interact with our products. Note: it is not

uncommon for Product leaders at SpotOn to work shifts at our customer’s

restaurants/bars.

• Experience and comfort operating in metrics-driven work environments that leverages

data to make informed decisions.

• Strong understanding of the product development lifecycle and experience designing

and delivering quality products.

• An ability to manage multiple projects in an iterative process.

• Strong communication and presentation skills. This role requires presenting to multiple

audiences ranging from groups of SMBs to seasoned Investors and Executives.

• Experience making decisions with imperfect information and comfort managing teams

through ambiguity, and complexity.

• Past restaurant experience, especially working in a restaurant, is a serious plus, but not

a hard requirement