Senior Strategic Operations Analyst

Responsibilities

• Weekly Pipeline Reporting: Produce and maintain weekly pipeline reporting for marketing leadership and cross-functional stakeholders, ensuring accuracy, consistency and timely delivery.
• Monthly CMO Dashboard: Support the monthly CMO dashboard and related leadership reporting with refreshed metrics, explanations and supporting detail.
• Digital Campaign Reporting: Build and update digital campaign dashboards and reports across email, paid media, web, ABM and demand generation programs.
• ABM Campaign Reporting: Maintain ABM campaign dashboards and reporting to help measure account engagement, conversion and pipeline contribution.
• Event Campaign Reporting: Create and maintain event campaign reports for webinars, field events, customer summits and other integrated marketing programs.
• Product Line Engagement Dashboards: Update and manage product line engagement dashboards to provide visibility into audience engagement and program performance.
• Power BI Refreshes: Own daily Power BI dashboard refreshes and ensure reporting outputs are available, reliable and easy to access for stakeholders.
• Lead Hygiene and Reminders: Send weekly reminders to sales for leads stuck in NEW status and coordinate with MDRs on follow-up.
• Lead Data Enrichment: Support daily and weekly lead data enrichment by completing missing information, applying tags and improving reporting completeness.
• Reporting Process Improvement: Identify opportunities to streamline reporting workflows, reduce manual work and improve the consistency of recurring outputs.
• Cross-Functional Support: Partner with marketing analytics, sales operations, finance and demand generation teams to ensure reporting needs are aligned and delivered on time.

Qualifications

• 3–7 years of experience in marketing operations, reporting, analytics or related business operations roles.
• Strong working knowledge of CRM, marketing automation, dashboarding and reporting tools such as Salesforce, Power BI, Excel and marketing automation platforms.
• Excellent attention to detail with a track record of producing accurate, timely and reliable reporting.
• Strong organizational and project management skills with the ability to manage recurring work across multiple stakeholders.
• Comfort working in a high-growth, matrixed global organization with diverse reporting needs.
• Strong communication skills and the ability to translate data requests into clear, repeatable reporting outputs.
• Experience supporting weekly and monthly leadership reporting is strongly preferred.
• Bachelor’s degree in marketing, business, analytics, finance or a related field preferred.

Success Profile

• Highly organized and dependable
• Naturally detail-oriented
• Comfortable balancing speed with accuracy
• Proactive in following up and closing reporting gaps
• Collaborative and service-oriented