Technical Program Manager

The Opportunity

SoundHound AI believes every person should be able to interact naturally with the products around them–by simply talking. With a global reach spanning two dozen languages, we build Voice AI products with conversational intelligence for cars, restaurant ordering, and more, allowing our customers to extend their brand in new and meaningful ways.

A Technical Program Manager, Voice AI (Automotive) is a skilled software engineer who collaborates with automotive customers/partners to enable the seamless integration of our voice AI in automotive, with a focus on AI Agents and embedded software. They own the alignment of partner requirements, help identify integration risks/friction points, and support voice AI platform enhancements.

The role requires strong software engineering skills (including knowledge of key programming languages and concepts, design methodologies, etc.) to adapt to partner needs, plus exceptional communication skills for engaging partners to resolve roadblocks, align timelines, and gather feedback.

This engineer manages multiple focused concurrent projects, using reliable time management and prioritization to balance partner deliverables and internal milestones, while collaborating cross-functionally.

What You'll Do

• Collaborate with top automakers to integrate SoundHound's Voice AI into vehicles.
• Collaborate with SoundHound AI's product and engineering teams to define the perfect product for car makers
• Act as a go-to expert on SoundHound's Voice AI, guiding partners with your deep technical knowledge.
• Troubleshoot: gather data, replicate/resolve/escalate issues, test solutions for timely success.
• File detailed tickets, escalate issues to engineering, and contribute to the refinement of our products.
• Own all technical aspects of the partner project, translating business needs into specs and leveraging your expertise in SoundHound's Voice AI and Agents technologies.
• Grow partnerships iteratively: add value while aligning with engineering to enhance the platform.
• Design and implement long-term and short-term solutions to meet business goals.
• Coordinate effectively with the engineering teams building advanced voice assistants.
• Build and maintain project plans, aligning partner milestones with internal product timelines.
• Write detailed documentation and oversee the entire project scope, schedule and deployment.
• Identify, mitigate, and resolve risks to ensure project success.
• Actively deploy and maintain the automotive processes to ensure our products meet the highest quality requirements.
• Foster a collaborative international work environment, where integrating diverse perspectives is crucial.

What You'll Bring

• You have 5+ years of experience in software engineering or technical program management, and a Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
• Your experience in technical program management includes Linux, Python, C++, ASR as well as knowledge of AI technologies.
• You have demonstrated an ability to lead cross-functional and cross-cultural teams, managing complex projects in a dynamic, international environment.

Workplace & Compensation

This role is available in India and will be hired into Amelia Global Services, a subsidiary of SoundHound AI.