Solutions Engineer

Key Responsibilities

• Partner with Sales teams to drive technical engagement throughout the customer lifecycle.
• Support channel partners including VARs, MSPs, and MSSPs with solution positioning, deployment, and ongoing technical support.
• Deliver product demonstrations, proof-of-concepts, technical presentations, and whiteboard sessions.
• Provide technical consultation and solution recommendations aligned with customer business objectives.
• Collaborate with Product Management, Support, Marketing, and Solution Engineering teams to address customer and partner needs.
• Participate in regional reporting activities and contribute to technical sales initiatives.
• Build and maintain strong relationships with customers, partners, and key stakeholders.
• Drive revenue growth through effective application of technical expertise and sales acumen.

What You'll Bring

• Strong balance of technical expertise and business acumen.
• Ability to independently lead technical sales engagements with minimal supervision.
• Proven experience presenting complex technical concepts to both technical and executive audiences.
• Excellent communication, objection-handling, whiteboarding, and solution-selling skills.
• Strong organizational and time-management abilities.
• Experience evaluating customer requirements and developing effective technical solutions.
• Ability to influence and advise stakeholders on complex technical and business matters.

Minimum Qualifications

• Bachelor's degree with 6+ years of related experience, or Master's degree with 3+ years of related experience, or Ph.D. with 1+ year of related experience, or equivalent combination of education and experience.
• CISSP (Certified Information Systems Security Professional) certification.
• Experience in Pre-Sales, Technical Support, Professional Services, or Solution Engineering roles within a cybersecurity vendor, channel partner, distributor, systems integrator, or enterprise environment.

Preferred Qualifications

• Microsoft Azure Associate and/or AWS Associate certification.
• SonicWall SNSA and SNSP certifications (training provided if needed).
• Knowledge of governance, risk, and compliance frameworks including HIPAA, PCI-DSS, SOX, FERPA, CIPA, and GDPR.
• Experience with managed security and cloud security environments.

Technical Expertise

The ideal candidate will have experience with many of the following technologies:

• Layer 2 through Layer 7 networking technologies and protocols
• Network Address Translation (NAT)
• Stateful firewalls
• Intrusion Detection and Prevention Systems (IDS/IPS)
• Web and content filtering solutions
• Proxy technologies
• Email security gateways
• VPN technologies and encryption (IPsec and SSL VPN)
• Public Key Infrastructure (PKI) and key management
• Wireless networking (802.11/WLAN)
• Syslog and NetFlow/IPFIX
• Active Directory and LDAP
• SAML 2.0 and modern Identity Providers (IdPs)
• Zero Trust architectures
• Secure Access Service Edge (SASE)
• Security Service Edge (SSE)
• Virtualization platforms including VMware and Hyper-V
• Public cloud platforms including Microsoft Azure and Amazon Web Services (AWS)