Project Manager

What You’ll Do

• Project Execution & Ownership: Own assigned projects from planning through completion. Build and maintain detailed project plans across multiple concurrent, complex tech/SaaS initiatives, ensuring milestones, owners, dependencies, risks, and deliverables remain on track.

• Risk & Dependency Management: Proactively identify, track, and mitigate project risks and cross-team dependencies. Establish clear owners, mitigation plans, and escalation paths to prevent delivery delays.

• Cross-Functional Alignment: Coordinate across multiple segments and teams—including Engineering Directors, Product Managers, Tech Leads, Marketing, CS, and Support—to align deliverables and resolve cross-segment dependencies.

• Project Health & Reporting: Maintain clear visibility into project milestones, status, risks, dependencies, decisions, and changes to scope or timelines. Provide concise and actionable updates to Product and Engineering leadership.

• Obstacle Removal & Stakeholder Touchpoints: Host regular syncs, manage ongoing communications, and proactively step in to clear blockers for engineering and product teams.

• Decision & Escalation Management: Drive timely resolution of cross-functional decisions by identifying decision owners, documenting outcomes, and escalating unresolved issues when necessary.

• Process Automation & Efficiency: Leverage AI and automation tools to streamline workflows, eliminate manual administrative overhead, and optimize operational

What You Bring

• Experience: 5+ years of experience in technical Project Management within SaaS or technology companies.

• Complex Deliverables: Proven track record of managing complex, cross-functional tech and data projects with multiple dependencies

• Technical Fluency: Comfortable working with Engineering and Product teams and understanding technical concepts such as APIs, integrations, data flows, architecture dependencies, and software delivery processes at a project-management level.

• Planning Through Ambiguity: Demonstrated ability to take ambiguous or loosely defined initiatives and turn them into structured execution plans with clear milestones, owners, dependencies, risks, and measurable outcomes.

• Communication & Collaboration: Ability to synthesize complex project information into concise, actionable updates for Directors and senior leadership, including clearly communicating risks, tradeoffs, and decisions needed.

• AI & Automation Mindset: Active user of AI tools and automation strategies to optimize day-to-day project workflows.

• Project Management Tools: Experience using modern project and collaboration tools such as Jira, Confluence, Slack, and Google Workspace or equivalent platforms.

• Location: Must be comfortable working effectively in a distributed, remote environment.

• Certifications (Bonus): PMP certification is desired, but not mandatory.