Technical Architect

Key Accountabilities

• Lead end-to-end solution architecture (functional + technical) across Sales, Project Operations, and Finance & Operations
• Drive solution shaping, including requirement workshops, estimations, solution design and delivery
• Define and govern integration architecture and data flows ensuring scalable, secure, and seamless system connectivity
• Act as a trusted advisor to business and executive stakeholders, aligning solutions to business goals and driving decision-making
• Ensure controlled, compliant, and risk-mitigated changes across environments, adhering to governance and enterprise standards
• Evaluate project constraints to optimize architecture, mitigate risks, and drive process re-engineering for project-based delivery models
• Architect and enable end-to-end project lifecycle processes (plan, resource, deliver, bill, recognize revenue) for professional services scenarios
• Provide architecture governance and technical leadership across lifecycle including design reviews, business playbacks, testing strategy, and guiding delivery teams
• Drive continuous improvement and innovation, leveraging D365, Azure, and emerging technologies to enhance business outcomes and operational efficiency

Professional Knowledge/Skills

• 15+ years experience in Microsoft Dynamics ERP and CRM or similar product Implementation
• 12+ years practical experience in D365 Finance and Operations, Project Operations and Customer Engagement
• Proven experience delivering multi-country APAC rollouts (localizations, compliance, currency, tax, and regulatory aspects)
• Certifications – D365 F&O Solution Architect or Functional Consultant Associate certification mandatory
• Experience supporting System Integration using Logic app, Boomi, Snaplogic or other middleware
• Experience in implementing Microsoft Dynamics out-of-box and custom Copilot AI agents
• Experience delivering using Agile methodologies
• Experience with Continuous Integration/DevOps methodology using Azure DevOps
• Experience in ITSM processes (InM, PrBM, ChGM, SRM) toolsets such as ServiceNow
• Excellent analytical and problem-solving skills
• Ability to explain complex technical details clearly to both technical and non-technical audiences, fostering understanding and collaboration

Personal attributes

• A 'can do' attitude that is delivery focused
• The ability to engage & lead others from a technical perspective
• The tenacity to ensure desired outcomes are achieved
• Must be able to work independently and in a team environment
• The ability to communicate well on both a business and technical level