Group Product Manager – Corporate Systems

Corporate Systems Engineering

Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software.

Corporate Systems Product Management

Corporate Systems Product Management focuses on the internal platforms that power how Smartsheet operates - including Finance, People, Sales and Entitlements, Billing and Monetization, Enterprise Systems Data, and AI & Automation. Product Managers in this team steward product strategy, roadmaps, business workflows, and long-term platform evolution across these domains, partnering closely with Engineering and business stakeholders to translate complex enterprise needs into scalable technology outcomes.

You Will:

• Lead, coach, and develop a team of Product Managers responsible for Financial Systems, People Systems, Sales & Entitlements, Billing & Monetization, Enterprise Systems Data, and AI & Automation
• Define and evolve the product-management operating model for Corporate Systems, establishing consistent practices for product discovery, customer problem definition, roadmap development, prioritization, requirements, metrics, and lifecycle management
• Establish a cohesive portfolio strategy that connects individual product domains to Corporate Systems and company-level objectives
• Partner with Engineering leadership to align product and technical strategy, ensuring investments balance new capabilities with platform health, reliability, scalability, security, technical debt, and operational sustainability
• Drive portfolio-level prioritization and investment decisions across competing business needs, helping teams focus capacity on the highest-value problems and outcomes
• Identify and manage dependencies across domains, particularly where business processes span Product, Sales, entitlements, billing, Finance, People systems, integrations, automation, and enterprise data
• Coach Product Managers to deeply understand their customers, business processes, systems, data flows, and technical constraints rather than operating primarily as requirements or project managers
• Raise the technical and systems fluency of the Product Management organization, enabling PMs to effectively partner with software engineers, architects, application engineers, Data teams, and Security
• Ensure product strategies and roadmaps are grounded in measurable customer and business outcomes, with clear success metrics and mechanisms for evaluating product health and value
• Create clarity across ambiguous or highly cross-functional initiatives where ownership, requirements, system boundaries, or desired outcomes are not immediately clear
• Partner with senior business leaders to understand strategic priorities and translate them into coherent technology capabilities and investment plans
• Lead product thinking for major cross-domain transformations such as new pricing and monetization models, enterprise AI adoption, ERP and billing modernization, enterprise data governance, and automation
• Establish mechanisms for portfolio planning, roadmap reviews, product health reviews, dependency management, and executive communication across Corporate Systems
• Ensure Product Managers balance stakeholder requests with longer-term product strategy, challenging solution-first requirements and identifying opportunities to simplify, standardize, automate, or eliminate processes
• Champion data-informed product management, including clear product KPIs, adoption measures, operational metrics, customer feedback, and outcome measurement
• Partner with Engineering leadership to improve how Product and Engineering teams work together from discovery and design through delivery, operational readiness, adoption, and continuous improvement
• Communicate portfolio strategy, investment decisions, progress, risks, dependencies, and tradeoffs clearly to senior leadership
• Build strong relationships across Product Engineering, Finance, People & Culture, Sales/GTM, Data, Security, and other functions, influencing outcomes across organizational boundaries without direct authority
• Support hiring, onboarding, performance management, career development, and capability building for the Corporate Systems Product Management team

You Have:

• 10+ years of Product Management, Technical Product Management, Business Systems, or related experience, including significant ownership of complex enterprise or platform products
• 3+ years of experience leading, managing, or formally coaching Product Managers, with demonstrated ability to raise product-management capability and develop strong product leaders
• Experience owning or overseeing a portfolio of interconnected products, platforms, or enterprise systems rather than a single application or business process
• Strong product-management fundamentals, including customer discovery, problem definition, product strategy, roadmap development, prioritization, requirements, metrics, and outcome measurement
• Strong technical and systems fluency, with the ability to reason about APIs, integrations, data flows, system boundaries, platform architecture, automation, and enterprise application ecosystems
• Experience partnering closely with Engineering leadership to shape technical strategy, evaluate tradeoffs, and translate business needs into scalable platform capabilities
• Demonstrated ability to lead complex cross-functional initiatives spanning multiple systems, business functions, and technical teams
• Experience with enterprise platforms and business processes across areas such as Finance, Sales/GTM, HR/People, billing, monetization, data, or automation
• Ability to distinguish customer problems from requested solutions and coach teams and stakeholders toward simpler, higher-leverage outcomes
• Strong analytical skills and a data-driven approach to prioritization, product health, and investment decisions
• Experience operating in environments where reliability, security, compliance, data integrity, and operational continuity are important product considerations
• Ability to operate effectively across both strategy and execution, moving from long-term portfolio direction to detailed product or system discussions when needed
• Excellent verbal and written communication skills, including the ability to communicate complex technical and business concepts clearly to senior leadership
• Demonstrated ability to influence across organizational boundaries, navigate competing priorities, and create clarity in ambiguous environments
• Experience with SaaS business models, enterprise AI, usage-based monetization, enterprise data, or large-scale business-system transformation is a strong plus
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field — or equivalent practical experience. Advanced degree is a plus but not required.