Benefits Partner

Roles and Responsibilities:

• Lead the leave programs for the Americas (US and Costa Rica) including, but not limited to, internal consulting resource to HR and employees, managing company policies and programs; coordinating internal disability benefits with our third party vendor, and applicable statutory leaves
• Support the benefits programs for the Americas including but not limited to administering our health and insurance offerings, retirement programs, and compliance filings
• Manage employee inquiries regarding policies, escalations, and general questions while providing a positive customer service experience
• Perform frequent audits of benefits-related data, identifying process breakdowns and ensure the accuracy of the HRIS (Workday) and other vendor systems
• Support relationships with vendors and brokers, including new and existing service agreements in partnership with internal Procurement and Legal teams
• Deliver exceptional project management support for annual benefit activities such as open enrollment, renewals, and plan audits; as well as cross functional programs
• Analyze market trends and compare to our current offerings to ensure we remain competitive
• Partner with HR Operations, Payroll, and People Analytics teams ensuring administration and resource education is delivered on-time and consistently

You have:

• Bachelor’s degree in Psychology, Human Resources, Business Administration or related field or equivalent years of relatable Human Resources experience
• 3+ years of comparable benefit and/or leave experience
• Experience using Google for Work, Smartsheet, and Workday preferred
• Experience with global benefits is a plus
• Strong attention to detail and accuracy for excellent organization of audits and overall data management
• Experience working on confidential programs with access to sensitive information
• Exceptional written and oral communication skills, including formal presentations to different levels of leadership
• Capacity to be flexible and adapt quickly to shifting priorities as well as experience working cross functionally and collaborating with internal and external stakeholders
• Ability to work independently and apply analytical and problem solving skills to deliver excellent results