Senior Technology Architect

About the Role

The Senior Technology Architect is the senior technical authority for our most strategic and high-value accounts. You own the full solution journey — from discovery of the customer's enterprise tech environment through gap analysis, solution design, and coordinated delivery — ensuring every deployment is architecturally sound, integration-ready, and set up for long-term success. As the single technical owner accountable for architecture fit, integration design, and end-to-end solution soundness, you serve as the primary technical point of contact from contract signature through go-live. This role focuses on our Strategic & Growth customer segments.

Key Responsibilities

• Conduct deep-dive technical discovery of the customer's enterprise tech stack and infrastructure.
• Perform tech fitment and gap analysis, mapping the customer environment to the platform stack to surface integration gaps and deployment risks.
• Design end-to-end solution and integration architectures covering VA deployment, gateway setup, and cloud connectivity.
• Select the appropriate deployment model (cloud, hybrid, or on-prem) and define HA/DR and backup design patterns.
• Present solution proposals and architecture to customer CTOs, architects, and IT leadership.
• Coordinate testing, environment setup, and issue resolution across internal and client teams (DevOps, Security, onboarding).
• Own architecture review and sign-off for clean delivery handoff, acting as primary technical contact from signature to go-live.

Key Deliverables

• Customer tech discovery report with gap analysis and integration requirements.
• End-to-end solution design documents and architecture blueprints per strategic account.
• Technical requirements translated for implementation, DevOps, and Security teams.
• Customer-facing solution presentations delivered to CTO / IT leadership.
• Successful go-live: VA deployed, gateway configured, cloud integration verified.
• Reusable reference architectures that accelerate onboarding and shorten time-to-deploy.

Required Skills & Experience

• 12–15+ years in enterprise technology architecture, solution architecture, and client-facing technical delivery.
• Enterprise architecture: multi-cloud, hybrid, and on-prem deployment patterns with focus on Azure and GCP.
• Integration & security: REST APIs, OAuth, SAML, LDAP/AD, HashiCorp Vault, F5, APISIX, RabbitMQ.
• Solution design & gap analysis: translating complex customer environments into actionable blueprints.
• Executive communication: present and persuade at CTO / IT-leadership level.
• Cross-functional coordination: aligning DevOps, Security, and onboarding teams through delivery.
• Strategic account mindset: high ownership, senior stakeholder management, and accountability for outcomes.