Senior Zuora Developer

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 56,000 hotels in 150+ countries - with over 140 million reservations processed by SiteMinder’s technology every year.

About the Senior Zuora Developer role…

We are looking for a technical geek and an awesome collaborator who will not only design and build solutions in Zuora platform but will also be jointly responsible for technical thought leadership and work collaboratively with Billing operations functions, Salesforce developers and other internal Engineering teams.

The Senior Zuora Developer is an important role in the team who is expected to be an expert in Billing (Product Catalog, Order Management, Rating & Billing, Global Payments, Reporting, Platform and Workflows) and Zuora CPQ modules. It is 100% a hands-on role.

The successful candidate will have a strong understanding of data models, platform functionalities, API, ZOQL and experience integrating with external systems (Salesforce, Workday and internal systems).

What you’ll do…

• Understand existing system landscape including but not limited to Zuora configurations (Product, Pricing, Subscription/Rate plan/Rate plan charge, Promos, Workflows, Bill runs, Refunds, Collections etc)
• Understand Siteminder product configuration, Sales and Billing cycle and associated technical implementations including Zuora Integrations with Salesforce, Workday and other Siteminder systems
• Design, Develop and maintain customisations within Zuora leveraging ZOQL and Zuora APIs, including the Orders API and Orders Harmonization model
• Building reusable workflows, data queries, reports, and automation for billing operations.
• Evaluate and adopt Zuora AI capabilities (agentic workflows, MCP Server) to automate billing operations and support use cases across the team
• Collaboratively develop and maintain integrations to Zuora alongside Salesforce and Workday Developers and Siteminder Engineering team
• Stay up to-date on Zuora functionalities and proactively identify opportunities for improvement
• Own and refresh sandboxes, provide guidance to L1 team and/or independently resolve BAU tickets and Incidents within SLA
• Create and maintain technical documentation

What you have…

• Vast experience in Zuora with expertise in Zuora Billing (Product Catalog, Order Management, Rating & Billing, Global Payments, Reporting, Platform and Workflows) and Zuora CPQ(Quotes, 360+, Dev kit etc) modules
• Extensive experience in dealing with Zuora APIs and Data Loader
• Working knowledge of Zuora AI features and the Zuora MCP Server
• Expert in building and troubleshooting complex workflows
• Experience with data modeling and integration design
• Self motivated technical expert with **high levels of Integrity and passion. **Must be comfortable in rapidly changing and sometimes ambiguous work situations
• Able to independently investigate production incidents, communicate clearly with technical and non-technical stakeholders, identify root causes, and implement preventive improvements.
• Extensive experience conducting design workshops and finalising design approach with wider teams. Extensive experience in Designing and documenting optimal and scalable solutions to address business requirements
• Proven ability to independently perform development, testing and deployment
• Experience in dealing with Zuora Support. Experience in handling low level tickets including but not limited to user access creation/removal, defining user roles, creating price/product catalog etc