Data & Analytics Consultant

What You Bring

• Consultative Mindset: At least 5 years of experience leading client-facing analytics projects and translating "business speak" into technical requirements.
• Expert Platform Mastery: Proven success developing solutions within the Salesforce ecosystem (Data Cloud, Marketing Cloud Intelligence, Tableau, B2BMA, CRM Analytics) and beyond (Power BI, Looker).
• Strategic Data Modeling: A deep understanding of data warehousing concepts and the ability to write complex SQL to manipulate and structure data.
• Visualization Artistry: A track record of creating high-impact dashboards that don’t just show numbers, but highlight critical KPIs and trends.
• Technical Leadership: The ability to guide internal teams through complex data science propensity models and data strategy workshops.

A Day-in-the-Life

• Lead discovery sessions to uncover deep reporting needs and identify gaps in current data structures.
• Architect end-to-end analytics implementations, from initial data ingestion to final visualization.
• Translate complex data challenges into elegant, automated solutions using the latest tools in the stack.
• Empower clients and internal teams by conducting high-energy training sessions that foster data literacy.
• Develop dashboards, reports, and analytics apps in CRM Analytics and Marketing Cloud Intelligence that give clients visibility into campaign performance, pipeline health, and customer behavior.
• Support data integration efforts between Salesforce and external platforms using APIs, ETL tools, and data connectors.
• Collaborate with cross-functional delivery teams to ensure our data solutions are optimized and scalable.
• Champion innovation by staying ahead of the curve on new features within the Salesforce and Analytics clouds.

What Success Looks Like

• Successfully integrated into assigned client projects and are consistently hitting your billable targets.
• Master the Sercante delivery process and confidently lead analytics implementations for assigned clients.
• Successfully launch a suite of propensity models or advanced data strategies that have measurably improved ROI for multiple key accounts.

How You’ll Do It

Because how we do things matters just as much as what we do at Sercante, our Leadership Principles should act as a compass directing the everyday behavior of every teammate across the organization:

• Growth Obsessed. For our business, our clients, and ourselves.
• Business is Personal. Cultivate relationships. Make space for connection. Care about each other.
• Strategy Without Execution Is Just Dreaming. Hope is not a strategy. Vision matters—so does execution.
• Be One Team. No lone wolves. Have each other’s backs and help each other out.
• Raise The Bar. Good is the enemy of great. Better never stops. Be a Difference-Maker.
• Confusion Is a Choice. Stay curious—Seek to understand. Share context—seek to be understood.
• The Journey Matters. Meaningful work takes time. Be patient. Think: the next 90 days and the next 10 years.
• Create Client Value. Become irreplaceable.
• Lighten-Up. Humor and laughter deepen bonds.
• Tighten-Up. Focus, discipline, and rigor count.
• You Have the Ball. Be accountable. Take action. Go the distance.
• Run Towards Problems. We don’t sweep things under the rug. Symptoms signal deeper causes. Find the root.
• Have the Hard Conversation. Be direct and empathetic. Speak the truth, kindly. Feedback is a gift.
• Celebrate Results. Make recognizing greatness a habit.
• Think “We” Not “Me.” Prioritize what’s best for the business, the team, and the journey.