Product Evangelist
SequoiaAT
Full Time0+ yearsPosted about 1 month ago
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Overview
Position Type
Full Time
Experience
0+ years
Job Description
What you’ll actually do
- Be the voice of Offrd — run product demos on Zoom/Meet, welcome new customers, and make them feel at home.
- Chat, call, connect — answer customer questions over calls and chat, and turn confused users into happy fans.
- Show off the good stuff — introduce customers to premium features and help them see the value in upgrading.
- Network like a pro — build genuine relationships with HR and business owners across India.
- Be the customer’s champion — pass feedback to the product team and help shape what we build next.
Who we’re looking for
- A natural people person — you genuinely enjoy conversations, not just tolerate them.
- Excellent communicator — fluent, confident spoken English (Hindi is a big plus for our North Indian customers).
- Dynamic and self-driven — you don't wait to be told; you spot opportunities and go after them.
- Product-passionate — you love exploring apps, understanding how they work, and explaining them simply.
- Calm under pressure — when a customer reports a problem, you solve it with a smile, not a panic.
- Fresher or up to 6 months experience — in customer success, sales, support, demos, or anything people-facing. Attitude matters more than your resume.
One honest thing you should know
Our customers are business owners and HR teams — and they sometimes need us in the evenings or on weekends. So this role needs someone happy to take a call or reply to a chat outside 9-to-6 hours. In return, the overall workload is genuinely light, and we're flexible with you too. If you see "always reachable, rarely overloaded" as a fair trade, we'll get along great.
What’s in it for you
- Fast-track learning: work directly with the founder and core team of a growing SaaS startup.
- Real ownership: your customers, your relationships, your wins.
- A career springboard: this role grows into customer success leadership, product, or growth roles.
- A product people actually use: see your work make a difference for real businesses every single day.
Sound like you? Don’t overthink the application. Send us your resume with 2–3 lines on why you love talking to people — that tells us more than any certificate.