Technical - Engagement Lead

The Role

You'll own end-to-end delivery for at least 5-6 client projects at a time in steady state, leading a team of direct reportees (analysts) plus a cross-functional support team, and reporting to an Account Manager. Your job is to run each project — requirements gathered, scope signed off, work delivered, the client's team trained and using it — landing on the committed date and at the quality bar the client expects, every time. The ladder is explicit: strong Technical Project Managers grow into Engagement Leads.

What You'll Own

• Land every engagement on time and at the quality bar clients expect. No quietly cutting corners to hit a deadline.
• Run the full cycle — requirements to sign-off and adoption. Gather business requirements, get explicit sign-off on scope and success criteria, deliver the work, train the client's team to actually use it, and confirm it's being used — as an individual contributor and as the person leading a team through it.
• Build a delivery sprint plan that leaves no room for ambiguity. Every cross-functional team member knows exactly what success looks like for their task — ownership, success criteria, and dates that mean something.
• Keep the client genuinely well taken care of. Clear communication, no surprises, and the hard conversations handled directly and calmly when something's off track.
• Lead your team of analysts and cross-functional partners through the work. Coach the people executing projects with you, catch problems early, and remove blockers before they impact deadlines.