Field Sales Operations Manager

What You’ll Do:

• Work directly with our Americas sales teams (AE to Sr. VP’s) to help grow and shape the business to drive growth, bringing a combination of analytical and operational experience
• Partner with the sales leadership to drive a strong operational cadence around forecasting, pipeline management, account management, and sales performance reporting
• Own a weekly reporting cadence that provides a view into the business segment health and potential blind spots in performance
• Drive accountability for key sales revenue KPI’s throughout the quarter
• Bring analytics and problem-solving acumen, with experience working on large datasets and initiatives to drive short, and long-term revenue goals
• Deliver Quarterly Business Reviews (QBR) to segment leaders and management, covering prior-quarter performance and progress
• Invest in identifying areas of improvement and managing/delivering ad-hoc projects pertaining to sales strategy/ops. and related areas to drive value
• Engage and be able to Influence cross-functional stakeholders in identifying and executing use-cases to drive top-line revenue
• Support sales teams with quoting and account management requests and navigate internal systems and processes (e.g. SFDC, CPQ, Clari, etc)
• Work with various internal partners (Order Mgmt., Deal Desk, Finance, Sales Management and Product Ops.) to drive efficient execution and root cause analysis for escalations
• Build a GTM plan, culminating in a the creation of equitable sales territories and work with sales and cross-functional teams in designing associated quotas and PG targets
• Support end-of-quarter and month-end closing procedures, including booking escalations, SFDC maintenance, system troubleshooting, etc.

Experience You’ll Need:

• 5-7+ years in Sales Operations or similar role; Bachelor's degree or equivalent work experience
• Requires advanced communication skills and ability to interface directly with Sales VP’s
• Requires sales operations experience within Americas Tier1 Strategic accounts and build of GTM plans and associated territory carving
• Preferred tech experience: Salesforce CRM, CPQ, & Renewals modules. Clari Forecasting,  Claude Code/CoWork Skill implementations, and Advanced Excel/ G-sheets
• Strong revenue reporting and sales/financial analytical skill and managing large datasets
• Prior experience with operations support for large customer segments or business units
• Experience in structuring problems, taking initiative and following through with strong execution

Qualifications:

• Unwavering “customer first” mentality with passion for service level and execution quality
• Proactive, creative, and flexible, using good judgment to accomplish tasks on schedule with minimal direction and supervision
• High-energy with positive attitude and bias for productivity in all aspects of the job
• Passionate and motivated to make a massive impact and work hard in a fast-paced environment
• Strong people skills: Ability to develop relationships with Sales VP’s, drive consensus, and results from cross-functional teams
• Detail oriented, willing to roll up his/her sleeves and get things done, cross-functionally, on time, and with quality results