Manager, Internal Communications

Role overview:

As the Manager of Internal Communications at Riveron, you are responsible for developing and executing robust communications plans that inspire and inform our professionals. You will partner with the Chief of Staff and other key stakeholders to narrate our identity, craft thoughtful plans, and foster engagement within our dynamic workforce. Leveraging your expertise, you will engage our diverse audience through compelling communication methods, ensuring that Riveron employees stay connected to our business across North America and all GCC locations.

Who You Are:

• Minimum 8 to 10 years of experience in internal or corporate communications
• Proven experience in implementing communications initiatives that inspire and engage employees
• Exceptional verbal and written communication abilities, including tailoring content in various voices for different audiences
• Proficient in creating communication products across multiple channels, including PowerPoint, emails, and virtual events
• Ability to build strong relationships with peers and functional leaders
• In-depth understanding of internal and corporate communications best practices
• Strong operational and project management skills to ensure consistent throughput, detailed measurement, and document management
• Deep understanding of internal communications best practices with demonstrable expertise in business writing
• Mastery of the technology and tools required to execute internal communications at scale including SharePoint, ChatGPT Enterprise, Staffbase (Bananatag/Poppulo), Workday/Peakon, Asana, Excel, and Outlook
• Certified SharePoint administrator is preferred

What You’ll Do:

• Develop and execute an impactful internal communications strategy in alignment with business goals and objectives
• Operationalize repeatable communications deliverables and programs to ensure consistent quality, efficiency, and improvement through data analysis
• Lead point of contact for the intranet/Omnia, partnering with teams and individuals across the firm to post compelling content, and establishing site governance while managing the site as an administrator
• Gather, benchmark, and summarize employee feedback, including a biannual employee pulse survey strategy and execution
• Cultivate engagement through transparent and authentic communications, expanding messaging to inform on pivotal developments, promote our distinctive culture, and celebrate our talented individuals
• Harness Riveron’s employee value proposition to conceive and craft innovative, engaging content, spanning leadership announcements, slides, win announcements, employee resource group (ERG) communications, and more
• Collaborate with business segments, local markets, and corporate functions to communicate key initiatives and business priorities clearly and compellingly to diverse audiences
• Stay abreast of firm developments and elevate employee awareness of important news, events, organizational changes, and culture-building initiatives
• Own content and execution for semiannual firmwide Town Hall meetings announcements..
• Maintain and manage the enterprise communications calendar, ensuring that messaging is drafted and sequenced appropriately
• Support M&A communications activities including internal announcements and an external press release; provide guidance on whether the onboarding process should be tailored based on situational factors
• Support the Managing Director onboarding process by drafting biographies for inclusion in proposals and on the website

Education: Bachelor’s or master’s degree in communications, Journalism, Public Relations, English, or a related field.