MDM Consultant

About the role:

Title: Senior Principal Consultant- MDM

Relevant Experience: 10-15 Years

Qualification: B. E/ B. Tech

Location: India-Remote

Technical Know-how: MDM implementation, Solution Designer

Required Skills:

• Overall 10 + years of Oracle Utilities
• Minimum 4-5 MDM/C2M Implementations for large utility programs
• Expert level experience of Oracle MDM in C2M
• Ability to configure meter setup & process meter reads.
• Knowledge of base and creating custom VEE rules.
• Knowledge of Prepaid module configuration, Tariff configuration and Usage calculation rules.
• Should be able to Integrate Head End Systems (HES) with Oracle C2M.
• Ability to configure the system for demo to clients.
• Should understand batch process in MDM and should be an expert in Metering part of C2M

Responsibilities:

• Lead and support end-to-end Oracle Utilities MDM / C2M implementation projects in the Power, Water or Gas domain(s)
• Gather and analyze business requirements and convert them into functional and technical design documents ensuring that proposed solutions align with business objectives
• Work closely with business and technical teams to deliver business process mapping and solution design
• Design and implement integration with Head-End Systems (HES) and other upstream/downstream systems.
• Possess a deep understanding of MDM areas, including VEE Rules, Device Management, Usage Management, Measuring Components, Device Events, Device Communication, Usage Subscription, Time of Use (TOU), Interval Meter Data, and XML formats.
• Develop and customize solutions using Oracle Utilities Application Framework (OUAF), Java and Groovy.
• Participate in SDLC phases (Agile/Waterfall) including design, development, testing, and deployment
• Configure and optimize batch processes and metering workflows in MDM
• Support client demos, UAT cycles, and stakeholder walkthroughs
• Provide production support and troubleshooting for MDM-related issues

Personal Skills:

• The candidate must have strong experience in utilities domain.
• Very strong communication skills to analyze customer requirements.
• Candidates must be willing to work with different cultures and be able to adjust work hours to different time zones as needed.
• The resource should be able to interact with clients and senior stakeholders.
• Provide technical support to team members in case required.
• The resource should be able to work in tight timelines and also work on innovative ways to deliver projects.

About RIA Advisory:

RIA Advisory LLC (RIA) is a business advisory and technology firm specializing in Customer Care & Billing and Revenue Management across industries such as Utilities, Banking, Payments, Capital Markets, and Exchanges. With deep subject matter expertise, we help clients resolve complex challenges, streamline business and technology processes, and maximize ROI.

Our Utilities Vertical focuses on Customer Care and Billing. (CCB/C2M), Customer Information Systems (CIS), Meter Data Management, and connects the business goals of utility companies to IT applications and services that strengthen customer relationships and pave the way for the future.

With operations across the U.S., Canada, Mexico, UK, India, Philippines, and Australia, we are committed to delivering innovation and efficiency to our clients worldwide.

Services Offered:

Our Utilities Vertical delivers services through its unparalleled expertise in business practices. All practices are multi-faceted with the utility solutions and projects we support, including customer information and billing systems (CIS), customer relationship management (CRM), advanced metering infrastructure (AMI), meter data management (MDM), mobile workforce management (MWF), enterprise resource planning (ERP), customer self-service (CSS), enterprise asset management (EAM), and our application management services (AMS).