Medical Assistant-FT-Family Medicine-Farr West

Position Summary:

This is a great opportunity to be our valued team member of our busy and established Family Medicine and Urgent Care department. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations.

Essential Job Functions:

• Proven team player skills. Problem-solver. Ability to resolve issues effectively and appropriately. Self-starter. Shows strong initiative. Strong interpersonal skills. Strong communication skills both verbal and written. Excellent computer, telephone and communication skills. Ability to work in a fast-paced environment. Exhibits respect, compassion, and courtesy toward patients, providers, and team. Responds promptly and professionally to patients, providers, and team. Outstanding customer service, organization, and attention to detail. Facilitates excellent patient care under the supervision of the provider. Adequately prepares patients for examination and treatment. Prepares exam and treatment rooms with necessary equipment and supplies. Assists with the scheduling of tests and treatments, and appointments. Maintains patient records and other information adhering to HIPAA laws. Administers medications as ordered by providers. Provides courteous and friendly service to all patients and contributes to a positive work environment. Assists with patient care examination, procedures and related tasks; escorts patients to examination rooms, assists in obtaining patient histories, measures vital signs, records information in patient record. Ensures all pertinent information is available to physician (i.e.: list of meds, lab results, medication allergies, etc.). Maintains clean and orderly exam rooms. Answers incoming calls professionally and completes outbound calls timely. Collects patient responsibility due at time of services and correctly applies them to the visit charges. Ensures exam rooms are properly stocked with needed supplies and equipment. Cleans and sterilizes instruments following clinic policy and procedures. Obtains lab and test results for physician to review. Calls results to patients as indicated by physician in a prompt and courteous manner. Calls/faxes prescriptions to pharmacies. Completes referrals and prior authorizations as needed. Attends meetings as required. Actively participates in VBC goals and processes. Other duties and assignments as assigned.

Qualifications:

Certification from an accredited school for medical assisting. 1 year of experience in medical office. High school diploma or equivalent. Demonstrated excellent computer, telephone and communication, patient care skills in a medical office setting. Outstanding customer service, organization and attention to detail. Must be a self-starter, a team player, dependable, friendly and professional. Must be able to stand and sit for prolonged periods of time.

Hours:

Full-time, benefitted position of 30-40 hours weekly. Patient care hours are Mon-Fri 0800-2000 and Saturdays 0900-1500. Additional scheduled hours for administrative duties as determined necessary by clinic admin and provider.