Field inbound and outbound calls to engage interested prospects as part of our customer acquisition efforts
Build rapport and trust with potential customers and generate consultation appointments for our outside sales department
Handle inbound prospects from a variety of marketing sources to include: TV, Radio, Facebook, SEO, and direct mail
Place outbound calls to highly qualified leads that convert as high as 40% - no more cold calls
Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives

At least one (1) year experience in call center sales preferred
Experience handling inbound and outbound calls in a performance-driven environment or relevant customer-facing roles including hospitality, food and beverage, retail sales, direct marketing
Bilingual skills in both English and Spanish - plus!
Must be tech-savvy and familiar with data entry and Microsoft Office
Ability to type 30 WPM or more
Multitasking between engaging with customers and entering data on different platforms efficiently
Ability to speak with prospects with confidence and multitask on systems
Positivity, Flexibility, Determination and a Persuasive personality
High energy and willingness to learn
Attention to detail
High School Diploma or Equivalent

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